Weather Master Heating & Air Conditioning

We had the stem of the cold water lavatory to begin to siege. I called for a plumber to come and clean the stem or replace if necessary. The office made me aware that there would be a $100 service fee whether repairs were made or not. The fee would be waved if the repair cost over $300. A plumber was sent the same afternoon. The plumber arrived and looked at the faucet and immediately said he was going to his truck to prepare a quote. In less than 10 minutes he returned with a two option quote. Option 1-install a new faucet for $673.69. Option 2- Rebuild the faucet for $377.94. I committed that the quotes were ridiculous and I would get someone else. He then asked for his $100. I reluctantly paid the bill. I then called Cary Plumbing. I had to wait 4 days until they could get to me. Cary Plumbing arrived on time and cleaned the scale off the stem. It is working like new. Total cost $138.35. I am 75 years old and assume Weather Master thought they had easy pickings with a senior citizen.

When Jake came to my home he
checked my AC unit and said the caliber had gone bad and the compressor was completely gone...He was going to charge me $400 for a $7 part .then insisted the compressor was blown, they came out and offered me a new system for $10,000 to $11,000. That $7 part worked and cost me no where near what the were trying to sell me. My AC works beautifully! I an hurt that they are out here taking advantage of people like me.when ur hot your desperate for air...be careful and get a 2nd or 2rd opinion!

My experience was AWESOME from the tech to the salesman and Melinda who I must say put the icing on the cake. She handled my situation with great care and commitment that really impress me to the point of I still can’t believe how fast and efficient she was.
From the Burke Family we say thank you and
“WE LOVE YOU GUYS!”

I simply don’t have the words to express my gratitude to them.
The work they did took many days.
They came to my house several times to check the central AC system over the course of a month.
Then they replaced the entire condensing coil.
They had to redo all the joints that were wrongfully done by someone else that I hired prior to them.
They replaced some of the copper pipes and the filter.
They even had to replace the compressor!

Despite all these efforts, they did not overcharge me!
They went far beyond what I was expecting from them & above what I contracted them to do. Yet, they didn’t raise my bill. They kept the agreed-upon price the same!

Their work is very professional, precise, and sincere.
No matter how much effort & time the work requires, they will do it without hesitation.
They don't finalize their work before making sure everything is perfect.

I have had this house for 4 years.
My AC system is warranted by the manufacturer for 5 years.
But that warranty covers parts only, not labor. So, I have to pay 100% of the labor.

The supervisor of Whether Master “ Mr. Jim”, however, was very generous to give me a 50% discount on labor.
And they got all the parts at no cost to me from the manufacturer under warranty

Brian was very professional. He is very very knowledgeable about what he told me. He explained everything in detail. He was very friendly and I was very comfortable with him. I requested that he comes back for my next maintenance. This man knows his stuff. Brian is a jewel and Weather Master should be proud to have him on staff. By the way. Susan the office manager was so kind to me. I suggest that if you use Weather Master if you you want it done right. Susan and Brian made me feel as if I have known them all my life. Good people, Great Company

Jake was the ultimate professional today getting my A/C repaired. Especially in this heat, he checked and rechecked my system to make sure everything was working correctly…

William was the only tech that has ever taken the time to clean the unit with a hose. In all the years we have had weather master, he was the only one!! Highly recommend him!

I got a new Heat Pump/AC system installed on the first floor. They acted professionally and acted as if they wanted my future business as well as my current. Very pleased. They went the extra mile and were willing to work with me on my concerns and needs. A+ in opionion. Only had the system for a month. So stay tuned for an update.

Company came out the very next day. My service technician, Anthony was attentive and extremely knowledgeable. It gives me piece of mind knowing that I can trust a business to provide a service, right, the first time!

Every time we have asked Weather Master to do maintenance or repairs, the office staff and the technicians are courteous, on time, professional, and friendly. We would strongly recommend them.