Quality Comfort Services, Inc.

Heat went out on my gas furnace on Christmas morning. Woke up to a cold house at 61 degrees. Called a bunch of HVAC places and the earliest appointment I could get was for 3 days later. Called Quality Comfort and a real person answered the phone very quickly. She took my particulars and symptoms and told me she would consult with the technician on duty and get back with us. Andrew the tech, called me back an hour later and we discussed the symptoms in detail. He said it sounded like a relatively simple fix and he would try to work me into the schedule. Andrew called about an hour later and said he was on his way, be there in 10 minutes. He originally thought it might be a dirty flame sensor, but it turned out to be a frozen condensate line. While he was here he gave the unit a good once over and made other adjustments and he explained each in detail. He also pointed out some appalling things the previous company did when I last had it serviced (put my family in danger) and corrected those as well. Andrew was here for about and hour and did a fantastic job. Total bill was $279, and on Christmas Day!!! I am now a customer for life.

I have been using quality comfort services since 2009. This company installed my heating and air conditioning system. I have also had the yearly preventative maintenance contract with them since 2010. This company has done a great job maintaining and sometimes fixing my system. I find them very quick to respond to service calls and very diligent in the needed work. Hi.

Quality Comfort Services was very pleasant to work with. They were able to fix my AC within hours of my call for service. The tech took the time to thoroughly inspect the whole system and answer my questions. The only issue is the price - I was in a bit of spot considering the heat, so I didn’t question the quote on the part and install. 1 dual run capacitor installed = $278.78…imagine my surprise when I researched this part after the work was completed and found it to run about $20 retail. The most expensive one I could find was $80, so even with an install fee for about 20mins of work and a reasonable markup on the part Quality Comfort WAY overcharged. Live and learn I guess; for the next service I’ll try another provider.

I've been using quality comfort for 3 years now and am extremely satisfied with their maintenance program which includes 2 check ups and maintenance a year, no charge for a problem or question at any time, including holidays and weekends and a very generous discount on any needed accessories. Everyone is knowledgeable, courteous and responds immediately.

I've been impressed with Quality Comfort from the start. They've replaced a few HVAC for me both residential and commercial. They are Honest, Responsive, On time, and they are reasonably priced. If you are looking for a great HVAC company give them a call. You'll be happy you did.

The guys at Quality Comfort did a wonderful job installing A/C and furnace for our condo . John came out and looked and what we needed and presented us with a quote the same day and the install techs were scheduled to come out at our convenience. The price and workmanship were Top Notch ! They will be doing all my work going forward.

We had a tricky electrical issue with our system and they were able to quickly come out, diagnose, and fix the issue. Andrew the technician was incredibly professional, explained the issue thoroughly, and was very respectful in working around my wife and I who both work from home. 10/10 would recommend!!

Quality Comfort replaced our upstairs AC system last year and now we schedule our regular maintenance checks with them every season. Great crew, always on time and professional and top-notch work. Highly recommend.

Excellent service. I’ve been with Tracy’s Company - Quality Control- about 12 years - and that says it all. On time professionals that you can trust.

Quality Comfort installed my new system and has maintained it since. They have always been professional and quick to respond with any issues.