Carolina Air Conditioning Company, INC.

Got appointment same day. Technician Gary was very thorough and patient to explain the situation we had concern with our system. He further provided operational instruction and recommendations for our system as this is a new house. We looked at the unit outside as well to complete the comprehensive service. Definitely recommend the Carolina Air experts. Trusting and knowledgeable.

The tech that came to check the air flow did an outstanding job. He was patient and explained everything in detail to insure the issue was taken care of. Would love to have him do service at anytime. Jim I think

I have nothing but good things to say about this company. I have been working with them for over a year now on my new home project. They completed all rough-ins prior to installing my drywalls, then came back and installed the heating and AC equipment, as well as my range hood and partial water heater. They then came back and started all systems once I got power in the house and ensured everything worked properly. Top notch service by everyone, starting with the supervisor, Ken, the Installers, the service techs, and the delivery guys. All were very professional and approachable. I asked a lot of questions and they were always willing to respond courteously. The supervisor, Ken, was very responsive and helpful, great guy to work with; he came out multiple times to get his hands dirty when needed. Overall, I am extremely satisfied with this company and its teams. Highly recommend them.

I recently purchased a yearly maintenance plan with Carolina Heating and A/C. Their technician arrived as scheduled. Prior to his arrival, they sent a text with the technicians name and photo. He covered his feet with cloth slippers as not to track in dirt and began to work. Willie was friendly and very competent in his knowledge of the system. He explained what he was doing in a manner I could understand. He checked my heating system and the A/C. My A/C is running more efficiently now!

Lewis is excellent.

They changed their service agreement to no longer allow a one time annual payment and they no longer provide furnace filters, which is annoying. They increased their price for a service agreement, but that was probably unavoidable.

The company has been dependable and the technicians are always friendly and knowledgeable. I plan to continue using their services.

I’m interested in getting a new register in a closed porch. I call Carolina Air and they sent someone out the next day. No charge for the visit now just waiting for the estimate. Very prompt and courteous personnel. Looking forward to reviewing them after the service is completed.

I manage a mobile home community and we vendor out our HVAC stuff through Carolina Air. Could not recommend them more, they are always so sweet (gabby opal and Aimee are amazing) the technicians are knowledgeable, they’re super efficient and usually come out the very same day I call even in the middle of summer. Thanks y’all for being the great professionals you are

The technician (Timothy Marsh) was kind and friendly, without appearing phony. I was questioned before he went to the unit I.e. have I noticed and changes or heard any noises with the unit. He explained everything he intended to do in a way that was easy to follow the meaning. After finishing he explained the efficiency of my unit, the cleanliness and what to expect going forward. Timothy was professional with just the right amount of a kind personality. Excellent job!! I am confident that he did his job.

Carolina Air has always been very professional with the installation and service. I can't say enough about the Service's they provide. Highly recommend them for all HVAC work!

Sincerely, Phil

We had a great experience with Carolina Air Conditioning! They were on time and completed everything we needed in a timely manner! Will definitely use them again.