Our service person, Edward, was punctual, courteous, and thorough in explaining and repairing the issue at hand. Based on this experience, we would highly recommend Carolina Heating &Cooling Air Conditioning Co.
Exactly on time for appointment. Technician, we’ll dressed, polite, respectful and knowledgeable. Work finished in timely manner. This is new home so he made sure I knew where all the filters were located. There were 4! Never lived in house with four.
Highly recommend Carolina A/C. We have used them for over 30 years. We’ve had 2 gas packs installed through them and have our unit serviced every 6 months. Today, Willie performed our winter tuneup and was especially thorough and helpful.
Dec 24: Furnace quit; no heat. Emergency call at 0330hrs answered by 'Randy".. well handled and courteous. Callback received from 'Gary' at 0735; backed up on calls, will try to get more help in through "Kevin". Later that morning: Call from 'Justin'; can be there in a few minutes; many calls in our neighborhood. Justin arrived; very professional and did a quick 'work around' temporary fix. We are very pleased with Carolina AC Co.
Jimmy provided excellent technical service & was very good @ providing explanations for the repair issues, as well as advice on how to best protect the system and increase the longevity.
My heat was distributing very unevenly. They took measurements and then proceeded to make the adjustments to even the air flow. They were thorough and professional.
Phyllis Terzella
Our service person, Edward, was punctual, courteous, and thorough in explaining and repairing the issue at hand. Based on this experience, we would highly recommend Carolina Heating &Cooling Air Conditioning Co.
Kae Huggins
Exactly on time for appointment. Technician, we’ll dressed, polite, respectful and knowledgeable. Work finished in timely manner. This is new home so he made sure I knew where all the filters were located. There were 4! Never lived in house with four.
Bonnie Morton
Highly recommend Carolina A/C. We have used them for over 30 years. We’ve had 2 gas packs installed through them and have our unit serviced every 6 months. Today, Willie performed our winter tuneup and was especially thorough and helpful.
Gary Thoemmes
Dec 24: Furnace quit; no heat. Emergency call at 0330hrs answered by 'Randy".. well handled and courteous.
Callback received from 'Gary' at 0735; backed up on calls, will try to get more help in through "Kevin".
Later that morning: Call from 'Justin'; can be there in a few minutes; many calls in our neighborhood.
Justin arrived; very professional and did a quick 'work around' temporary fix.
We are very pleased with Carolina AC Co.
Bruce Barbeau
I signed up for the HVAC maintenance program and was very satisfied with the tech (Justin) that serviced my AC unit!
Krista Holley
Had a emergency situation and they were quick to respond and super helpful and friendly. Great job all around!
Lonnie Hall
Jimmy provided excellent technical service & was very good @ providing explanations for the repair issues, as well as advice on how to best protect the system and increase the longevity.
Laura Holcombe
Thank you for your service today! Professional and friendly service, as always!
Everett Davis
Annual maintenance. Very nice technician. Courteous, friendly, used extra caution with foot covers, answered all my questions.
Patti Iacampo
My heat was distributing very unevenly. They took measurements and then proceeded to make the adjustments to even the air flow. They were thorough and professional.