Weather Master Heating & Air Conditioning

I have been calling since last night stating that my unit is not blowing cold air. I have spoken with 5 different people indicating an emergency as it is 92degrees today! I have 4 young children in this house and my unit is not even a year old yet! My unit is currently reading 83 degrees! This is unacceptable that I have not heard back from anyone yet. The call center has indicated that the on call techs have indeed received the emergency notifications. I am currently searching for another company to possibly fix this issue even though I have a WARRANTY with this company!

My initial unit (Comfortmaker) was installed by Weather Master in 1999 & lasted 21 years! After my unit died, Dave came out to perform the initial assessment. He was kind, polite, professional, caring & COVID-19 armored. He laid out/explained the available options in a manner that I could easily comprehend & insured I understood what I was getting prior to leaving.
Two days after the assessment, I had an installation appointment! On installation day, Fidel (mechanic) and André (assistant) were professional, courteous, COVID-19 armored and on point!!
Since it was raining a little, I offered them my 10x10 pop-up tent, for which, they were very thankful!
Thank you Weather Master Heating & Air Conditioning for returning my home to a place of cool comfort!!
Oh wait...let's not forget Weather Master's buy back promotion & the Lennox rebate were financially helpful & greatly appreciated!

Brian saved the day helping us out during one of the hottest days of the summer. Thank you!

Jake did an excellent job. I highly recommend him on all of your jobsites! Fine young man. Good representation for your company.

Andres was professional & explained everything he was doing, & gave me suggestions to consider going forward based on what he was seeing & the age of my water heater. Provided a very competitive quote & gave advice on alternative systems. A plus…he likes dogs. 👍🏻

I called in to request warranty service for my HVAC system since it is making a loud noise when the heater turns on and was told they would send someone out today, but no one showed up for the service appointment. After calling the customer service center to find out what was going on, I constantly heard that no service technician was available for today and that they would need to reschedule me for another time and they would not be able to confirm the time, but we can call me 30 minutes before the technician shows up for the next appointment... This is not acceptable! If you confirm the appointment, then someone should come out!!! How can any customer believe a company that does not keep the simple promise to the customer? Unbelievable how unprofessional this company is!!

We've been using Weather Master for years now for a reason, they are great! They do professional work at a fair price. We've had no issues with their work or products. I would highly recommend them to my family and friends.

Andy and Tucker in training came same day that I called. I had a toilet/waste line issue that was addressed quickly. They made sure both toilets in house are functioning properly and that the flow through the waste line was as it should be. Andy was wonderful! Professional and patient, personable and persistent to resolve the issue. Kudos to Andy and Tucker.

I want to also commend the lady who took my call. She was very helpful and made sure I got someone out today.

I'll be calling Weather Master for plumbing issues from now on. Thank you so much!

They arrive on time, Clean job very swift knowledgeable I am either recommend I will see them in the next appointment Thank you very much guys good job once again Highly recommend

I wanted a Google Nest Thermostat installed. This company wanted $837 for the installation. Retail price of the thermostat is $250. All you have to do is plug in 5 five wires and turn the furnace back on from the fuse box.

I could only imagine what they would charge on serious problem on your HVAC. Staying clear away from a greedy company.