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Patterson Heating & Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heath Bergman

I’ve used Patterson for a number of years for AC maintenance and to replace an AC unit. Their technicians liked Steven are prompt and professional. Would recommend their maintenance plans

Don Garbison

Good service provider. They accommodated our needs for installing a new heater.

Edward Crump

After having trouble with other companies and constant reschedule Patterson contacted me and was able to come out the same day. Johnathan was my technician and I could not have had a better experience. He was quick, thorough, and explained the entire process to me and what my available options were without being pushy whatsoever. I will definitely use Patterson in the future and would recommend them to anyone.

Paul Murphy

Grant came out today to perform our winter maintenance. He was very polite, knowledgeable, and did his job with complete professionalism. We have been with Patterson for many years and he, like all employees performing our service appointments, has never given us anything but the best service. Thank you Patterson!!

Judy Honeycutt

Our experience with Patterson was absolutely "no pain." We called for an appointment for quote on a new heating/cooling compressor and got an immediate response. Ric came out to give us an appraisal/quote and within a week we had our installation. The installation was handled with expertise installers who were reliable, knowledgeable, extra respectful and careful with our property. We have used Patterson for many years and have had dependable service every time. My husband and I trust this company and would never call anyone else!

Rayshawn Kosie-Williams

I was having issues with HVAC system and Steve came out to take a look. He was extremely professional, helpful, and thorough with explaining what he was doing, why he was doing it, and the problems that he found. Definitely requesting Steve for any future service calls.

Emily Ahlum

Ryan is terrific! Our air conditioning went out after hours. I called Patterson and left a message which was immediately returned. I was able to remedy the issue over the phone as it was just a battery issue with my thermostat. But Ryan stayed on the line to make sure it was okay. He even called us back 30 minutes later to double check that is was still working. Great service!

Elle Cencic

I had a great experience! I had been on the phone with multiple other companies that were unable to meet my needs before finding Patterson’s heating and air. They were very accommodating and came to work on my AC very quickly! Jonathan was very helpful.

Abigail Kruchten Morris

We have had Patterson conduct our annual maintenance for heating and air-conditioning since we moved to Charlotte 2.5 years ago and they have been wonderful. We have the same technician every time, John Black. He has been awesome!

Ashley Boyd

Steven our tech was great, giving us an honest opinion about our old ac unit and answering all my questions without pushing for one solution over another. The office staff is friendly and service is reliable.

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