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Amenities

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Online estimates
  • On-site services

Charlotte Comfort Systems, Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
tyme2jam23

Charlotte Comfort Systems, has been a great company to work with! Installed our new units at our offices and the techs did a great job! Highly Recommend!

Edie Wilson

Dave was very helpful in getting our new thermostat to work properly. He stayed to make sure everything was done correctly. Highly recommend.

LARRY WILDER

David has been out to my house twice. He is very thorough and easy to talk with. I would like him to be my regular tech when i have inspections or problems.

Peter DiMartinis

Charlotte Comfort Systems is the best HVAC company in the area. I called them on Monday, they were there within the hour to give me an estimate on a new unit after mine officially died (it was 20+ years old). Rick took very good care of us and didn’t try to up sell which we appreciated. They installed the new unit two days later. The installers were very helpful, professional, and did excellent work. They’ve earned a customer for life!

Christa Riner

The technician (David) was professional, on time, pleasant, and I liked his attitude. He was a refreshing breath of fresh air.

Crystal Robinson

David W. was amazing. He arrived on time and was extremely courteous and helpful. I always receive great service from this company.

Michael Hansen

Excellent service call. David showed up right on time and performed his job perfectly. No hassles.

Jessica Trahan

I have worked with Charlotte comfort systems for a little over a year now. They installed my new HVAC… Which we all know is not a fun purchase to make… From the beginning they have been responsive, professional and treated me like family. They offered me multiple price points to let me make the financial decision it was best for me. When I had an issue about nine months later Dave came out and provided top notch service, and explained the entire process to me. Dave is a professional and I appreciate his expertise! All around happy with Charlotte Comfort Systems!

Barb Apelian

First time using this company and have to say service was excellent. Tech Caleb called to give me his arrival time. He was polite, courteous, and patient (I just had spine surgery so was moving pretty slow!). Most important to my husband was that he was very neat. When finished explained all that he had done. We look forward to continuing the relationship with a service contract. For the first time in a long time, the service tech did not try to sell me anything!..High praise to Caleb and his management.

Sean Michael

We have been using Charlotte Comfort Systems since our last house in Charlotte and carried over their service to our new house. They have always done an excellent job in helping to maintain our heating and A/C units. I've only ever had one unpleasant experience when a tech was smoking while servicing our AC unit, causing cigarette smoke to permeate throughout the house. They were quick to address my concerns and only send out quality techs. Recently, we had one of their techs, Caleb, come to our house for AC servicing and he was by far and away one of the best, yet. Prompt, professional, courteous, knowledgeable and VERY thorough. If possible, I've made sure to request him for our future services.

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