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Custom Air Inc Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Larry McHone

Great service! The office staff was very helpful, and kept me informed about a weather-related need to change my appointment. My service technician, Billy was prompt on the day of my service. He was knowledgeable and helpful regarding my AC system needs. Highly recommend this company.

Scott Caviness

Our Technician, Austin, was polite and professional during the routine system check-up. Austin identified an issue in its early stage and his attention to detail prevented a costly future repair. I've employed Custom Air for over 3 years for my home's HVAC needs and I've never been disappointed with the service they've provided. Recommend without hesitation.

AsTrO 0

The technician, Chris, who performed a Tune-up service today on our A/C unit, was amazing. He was very conscientious and thorough, and he provided some tips on how to keep our A/C running at top efficiency all season long. It's service like this that earns loyalty from customers.

Bob Niemczyk

AC unit needed some diagnostic work as there was no cold air. Billy quickly found the issue - and also what caused it. Unfortunately, this means a full replacement, but that is better than lots of money for a new compressor installed in an 8-9 year old system. I am using them to install the new system.

CreekGal

We have been customers of Custom Air for 13 years. The Technicians have always been friendly and very knowledgeable. If they recommend a part be replaced, I like how they will show you that part, and explain why they feel it should be replaced; that way you can see for yourself the wear and tear on the part.
I would highly recommend Custom Air for your Heating and Air needs!

Michelle Moore

Custom Air is great! Always on time and the text reminders let you know they are on the way. Very helpful to a mom of teenagers.
Austin-our tech is always awesome! This morning one of my teenagers was still asleep and he was so quite checking the upstairs unit!
He also doesn’t mind my dogs and they can be annoying!

Thank you Austin and Custom Air

Mitzi Bond

Chris Harris was the technician who performed the service and he did a great job. He explained everything clearly and made recommendations. He was courteous, professional and thorough. I definitely recommend him and Custom Air for service.

Tom Hall

Austin was very courteous and professional. He explained each step to me as he performed the service. I will continue to be a Custom Air customer if I always receive this high quality of technician.

Donna Rasmussen

Anthony with CustomAir was incredibly friendly and helpful. He explained everything clearly, was transparent and down-to-earth, and went above and beyond to try and find solutions that would work for my issue. I would recommend this company to friends and family.

Linda Reader

Austin provided excellent service. He was knowledgeable ,courteous, and took care of our A/C tune up and a repair that was under warranty. Very satisfied with his work. Thank you!

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