TLC Plumbing, HVAC & Electrical

Let’s start here…they answered the phone. I called at an off time, and from dispatch to the manager, everyone was helpful. Gabriel was the plumber and he did a great job. He answered questions, gave honest assessment, and finished the job quickly. Appreciate it.

Daniel and Andy worked well together to fix our plumbing issues. Daniel explained what he was doing and why all along the troubleshooting and repair process. They were transparent and did the job well. If we have another plumbing issue, we’ll call TLC again.

Greg & Marco from TLC were exceptional with the installation of a Tankless Water Heater and a Water softening system. Initial diagnostics of the system were informative and provided me with the necessary information to help me research the installed products. They were responsive to my questions both in person and text/phone. I would recommend TLC (Greg & Marco especially) for your plumbing and water needs.

We had a bad gas line and Greg Ortiz helped us out big time. He was very quick in supplying all permits and answering any questions that we had during that confusing time. TLC Santa Fe is great 10/10 would use again!

Marco Pinon of TLC Santa Fe and a helper installed a new gas water heater today. They did a great job. Marco did everything he said he would do: inspection, recommendation with no sales pressure, coordination of installation, on time, efficient, friendly, professional, good estimate. TLC is lucky to have him and he appreciates TLC as a company. Thank you for getting our hot water back as soon as possible!

I have used this company many times over the last 3 years. They are always professional and on-time and do good work. I wish I good name all the techs I have had but they are all great. Especially Sergio and Isaiah and Andy, the electrician. I can't say enough good things about them!

Eddie was awesome! He communicated when he would be here and was on time. He showed me and helped me to see what was happening with our system..he fixed it for us in no time and he was thorough and kind. We feel super taken care of and happy with his service!! Thank you!

I have a nightmare rental property with sewer draining issues.
The sinks, tub, and shower bubble and take a loooooong time to drain. In the past year, I hired 3 different plumbing companies to get it working correctly. Each one assured me the problem was fixed. A month later, the slow draining was back.
I noticed TLC at other homes in town. I assumed that TLC plumbing was going to be expensive but I was desperate.
Jon, a technician kept me informed of when he would arrive.
(I appreciated being able to meet at the house when he arrived instead of waiting a long time a the rental.)
Jon knew his stuff! He had a lighted probe that enabled him to see into the sewer drain. He saw a broken clay pipe in the front yard that could have been part of the problem. BUT he didn't stop there. He was able to look all the way out to the street, to the place where the sewer line was the city's responsibility.
He pulled long, blackened, slimy roots out. Yards of disgusting roots that had been clogging the line.
I took pictures and now have proof the problem wasn't all my responsibility.
Jon continued cleaning the line until nothing else came out!
The renters are thrilled that the sinks and tubs drain so quickly now. Jon was patient, thorough and hard working. TLC hires exceptional workers! I highly recommend them!

TLC was very professional and responsive. I truly only have positive things to say about the folks who I dealt with, BUT, I essentially paid $1,000 for nothing. I was having heating issues, so they did a ‘repair’ that cost the initial $1k. But it continued to not work, so they came a second, third and a fourth time, each time claiming the repair was complete. Because this is a short term rental, a house with a temp in the 50s is bad business and I also lost lots of revenue as well. I have to say they did not charge for the follow up visits since they were all under warranty and related which I greatly appreciated. They ultimately recommended a new system at twice the estimates I got elsewhere. My confidence was low after all the visits, and I did not want to pay twice what others were charging so I did not continue doing business with TLC.

Crazy Expensive. I didn't get an estimate until the service technicians were at my house, which is wrong. I used to use TLC regularly, but after this trip to install two facets for almost $1,200, I just can't afford TLC.