Best crew around! They understand service and partnering with their customer to come to the best heating solution. Sam and his team including the office staff were wonderful to work with. Highly recommend for any HVAC needs!
Great experience and the install of the two split units was timely and professional. The carrier units are whisper quiet and I highly recommend engaging Pro-Tech for this type of service!
First, we called Pro-Tech for assistance with our ERV not producing enough clean air. Mario was a great problem solver and gave the ERV a clean bill of health even though he could have tried to sell us a new one. He figured our issue was very dirty ducts. We lived in our home for 11 years and didn't know we needed this service but we did. We called their 'sister' company, Premium Duct Cleaning. Both are great companies that come when they say they will, fully communicates with owners, and are actually quite affordable for duct cleaning compared to the 'steamer' company. Jared was an outstanding tech, was careful in and outside of our home, and was super thorough in all his work cleaning our ducts. We will now call upon Jared and company every five years for a cleaning. Jared even used his very cool camera to show us before and after, just how dirty (then clean) the ducts were. Amazing! So both Pro-Tech and Premium Duct get top awards, 5 stars from us.
Professional, kind, and experienced tech was early for the appointment! He did a thorough inspection of the 2year old heater and diagnosed and fixed the issues. He explained everything, answered my questions and educated me how to prevent the issues from happening in the future. I absolutely recommend this business. 5 Stars!!
Outstanding work, Dakota was the tech that come out to our home and performed a quality job. He's very knowledgable and professional, its very difficult to find those qualities in a person.Thank you for coming out recharging our legacy AC system. I can say it's hard to find an honest business such as yours. Pro-Tech/Dakota did an outstanding job I am thankful I called you all, I would do business with you all again. Again thank again you for everything and when I'm prepared to replace the system I will give you all a call, my system is getting old (over 20 years) and and will need to be replaced soon, I'm hoping it gets me through a few more years so I can save up the money to replace.
What a great company. We have used their services for the past 15 years and could not find a better company or be happier. They are a family-owned business and will go the extra mile to take care of the customer. They are on time, have the skills to address the problem, FIX IT, and do it all at a fair price! Matt, the owner, runs the company off of one simple philosophy, "People don't care how much you know until they know how much you care." Pro-Tech truly cares! Keep up the good work, guys.
I ran into a situation where my venting needed to be replaced asap. Brandon and Frankie came out as soon as they could and fixed the venting. They were very professional and went above and beyond to help me out. Very grateful for their services.
Interviewed five companies to install a whole-house steam humidifier. Settled on Pro-Tech due to their customer ratings, years of service, experience in whole-house humidifier installations, and professionalism. In the end, their installation was timely, neat, and did I mention higher relative humidity levels in the home feels so good! Oh, their staff members are great to work with!
Thanks, Pro-Tech! Keep up the great work! I now understand why your customer satisfaction ratings are so high!!!!!
Meg
Best crew around! They understand service and partnering with their customer to come to the best heating solution. Sam and his team including the office staff were wonderful to work with. Highly recommend for any HVAC needs!
Chad C
Great experience and the install of the two split units was timely and professional. The carrier units are whisper quiet and I highly recommend engaging Pro-Tech for this type of service!
Andrew Rodney
First, we called Pro-Tech for assistance with our ERV not producing enough clean air. Mario was a great problem solver and gave the ERV a clean bill of health even though he could have tried to sell us a new one. He figured our issue was very dirty ducts. We lived in our home for 11 years and didn't know we needed this service but we did. We called their 'sister' company, Premium Duct Cleaning. Both are great companies that come when they say they will, fully communicates with owners, and are actually quite affordable for duct cleaning compared to the 'steamer' company. Jared was an outstanding tech, was careful in and outside of our home, and was super thorough in all his work cleaning our ducts. We will now call upon Jared and company every five years for a cleaning. Jared even used his very cool camera to show us before and after, just how dirty (then clean) the ducts were. Amazing! So both Pro-Tech and Premium Duct get top awards, 5 stars from us.
Tammy Rhoton
Professional, kind, and experienced tech was early for the appointment! He did a thorough inspection of the 2year old heater and diagnosed and fixed the issues. He explained everything, answered my questions and educated me how to prevent the issues from happening in the future. I absolutely recommend this business. 5 Stars!!
larrine abolt
We had a newly trained professional and he did a GREAT job. His trainer should be proud and we are grateful.
James
Outstanding work, Dakota was the tech that come out to our home and performed a quality job. He's very knowledgable and professional, its very difficult to find those qualities in a person.Thank you for coming out recharging our legacy AC system. I can say it's hard to find an honest business such as yours. Pro-Tech/Dakota did an outstanding job I am thankful I called you all, I would do business with you all again. Again thank again you for everything and when I'm prepared to replace the system I will give you all a call, my system is getting old (over 20 years) and and will need to be replaced soon, I'm hoping it gets me through a few more years so I can save up the money to replace.
Ann Lindsay
Came to check our AC units before the weather became hot. The men were professional and cleaned up after the work was done
Bob B.
What a great company. We have used their services for the past 15 years and could not find a better company or be happier. They are a family-owned business and will go the extra mile to take care of the customer. They are on time, have the skills to address the problem, FIX IT, and do it all at a fair price! Matt, the owner, runs the company off of one simple philosophy, "People don't care how much you know until they know how much you care." Pro-Tech truly cares! Keep up the good work, guys.
alias #3
I ran into a situation where my venting needed to be replaced asap. Brandon and Frankie came out as soon as they could and fixed the venting. They were very professional and went above and beyond to help me out. Very grateful for their services.
Michael Hess
Interviewed five companies to install a whole-house steam humidifier. Settled on Pro-Tech due to their customer ratings, years of service, experience in whole-house humidifier installations, and professionalism. In the end, their installation was timely, neat, and did I mention higher relative humidity levels in the home feels so good! Oh, their staff members are great to work with!
Thanks, Pro-Tech! Keep up the great work! I now understand why your customer satisfaction ratings are so high!!!!!