Art's Plumbing Heating & Cooling

Rebuilt my boiler zone valves and hot water heater plumbing, replaced a leaking bathroom shutoff valve, and replaced a busted shower valve. Absolutely perfect work. These guys are now my Santa Fe, New Mexico plumber of choice, and I have discontinued my previous plumbing company.

I highly recommend Art’s plumbing for ALL your plumbing needs! This is a family run business owned by Art Cota with his son, Adrian, and crew. Art’s Plumbing was recommended to me by Paul Davis during an very difficult time with mold remediation and reconstruction in the middle of winter. Art did extensive and outstanding work for me then and over a period of months.
(1) He replaced an old Slant Fin boiler and hot water heater with a Navien tankless combo system and water circulation pump for on-demand hot water at all faucets.
(2) He installed a top rated descaler unit for the Navien unit.
(3) He replaced the piping, drains, and the shower fixture in the bathroom.
(4) He installed new hot water heater baseboards in three rooms through tile and wood.
(5) He removed my 73 year old cast iron sewer system under the house as well as the old clay sewer system outside house after a backup that caused 2 leaks in the cast iron under the house and tree roots outside in all clay piping. He disposed of old piping.
(6) He removed and replaced old corroded gas line pipes throughout the house and disposed of old pipe.
(7) He secured proper permits and worked with the county and inspectors and line locators throughout these projects.
(8) He replaced an old toilet with a new one and installed a hand-operated bidet on it.
(9) He put the dishwasher and washer back on line and repaired a bad leak in the washer line.
(10) He installed crawlspace vent fans for me to keep the area dry.

It has been a real pleasure working with Art, Adrian, and crew. They are very professional, very hard working, courteous, friendly, communicative, extremely knowledgeable (and able to come up with innovative solutions to some difficult problems). They are exceptional people to be relied on and trusted. They always made a great effort before work and after to keep all areas clean. When they say they’ll be at your house, they will be! Top Notch company! Top Notch people!

I DO NOT RECOMMEND ART’s PLUMBING AND HEATING LLC

REASON: UNPROFESSIONALISM, UNRESPONSIVE, and CHEATING!

Dated Ocotber 10, 2020 when they did a Plumbing service at my House. They came at exactly 3:28 pm and check what are the things my husband was explainjng to them that is needed to be done as far as fixing the line for shower and other things. They left at exactly 3:42 pm they said they get the parts that is needed. Came back at exactly 4:36pm. And did some stuff then then finished before 6pm and left at 6pm.
My house is surrounded by inddor and outdoor cameras that proved the exact time they were dokng they job. The guy who is talking with my husband that they rendered 2 hours and 30 mins of service when infact is not true! I questioned and he even said they took off 30mins for being gone. Infact he didnt took off and instead charged us more than 2 hours and 30mins. He even stated that they will come back to i stall the last part after the electrician fixes the wiring were they need to install the last part. They left with the parts that we already paid. We called them saturday to inform them that electical wiring was fixed already and that we needed them by Monday. They said they will come to fix in monday but they never did and we never get any call from them.

I consider this as cheating, unreliable, and very unprofessional. People in the neighborhood has the right to kmow if this people are considerate and reliable!

“IF YOU NEED A PROOF! I SAVED ALL THE VIDEOS AS EVIDENCE!

I DO NOT RECOMMEND ART’s PLUMBING AND HEATING LLC.

These guys showed up and did nothing to diagnose the problem. They were just looking for things to charge for. They wanted $300 to flush my hot water heater system. I agree it needs to be flushed but seems outrageous for 40 min of work - I'm just going to do it myself. And they want to be paid for an hour of work for just showing up for 5 minutes. Forget these guys.