TLC Plumbing, HVAC & Electrical

Plumber Darren that came out was the best plumber we’ve ever had. He solved a chronic problem that no other plumber ever fixed. TLC was reasonably priced and did not flat rate me at an exorbitant amount like other large plumbing services. Thank you!

We used TLC for a major plumbing issue in a rental involving clay pipes in a Stamm home. They fixed the problem a few months back. I was inspired to write this review because today in traffic a TLC truck driven by a guy with a giant scorpion tattoo on his arm let me merge into his lane when I encountered asudden lane closure. Not only are they great at problem solving plumbing issues, they’re also good humans. Highly recommend TLC.

Maybe this is a fluke, but we were very disappointed in the professionalism and customer service provided by TLC. The two plumbers who arrived to install new faucets in our bathroom shouted to each from inside the house to outside the house while working. Our daughter was at our home at the time and she’s a very laid back person, but even she said it was inappropriate. We live in a townhouse and I fully expect to hear from my neighbors or the HOA because of the unnecessary noise. Furthermore, the sheet rock guy who TLC was supposed to make arrangements with was a no show. TLC was supposed to get back to us about this and never did. When I called the TLC office to complain about the lack of professionalism and the dropped ball with the sheet rock guy, I was met with utter indifference. Given the high ratings provided by other customers, which I checked before calling TLC, I was surprised by our experience. Like I said, maybe it was a fluke, but I won’t be calling them back for any future plumbing needs.

I woke at 3 a.m. on January 14th 2019 to find the my heater was no longer producing heat. I contacted TLC before the hours of operation, and was quickly called by a service tech named David. He walked me through a couple of troubleshooting steps prior to issuing out a technician. Through his troubleshooting, I was able to find the problem and correct it. He saved me about $200. I'm so grateful for what David did, and his insight into heaters, that I was compelled to leave this comment. It's comforting to know that there is a company out there that has my back, even if they do not financially gain!

We had roots clogging our main sewer line. They couldn't find the cleanout, so had to scope from a toilet cap in the house. After finishing their work, they overcharged us, $750!! It wasn't a difficult or long job for them to do, but they charged us for 3 plumbers, though only two were there... A month later, sewer inspection from a potential home buyer showed that we had to redo this work. We paid another plumber $225 to do it, and he found the clean out. This was the second bad experience I've had with TLC. Very poor company.

Joseph was very polite and extremely helpful. We were not expecting the outcome we got, but Joseph cushioned the shock and made us comfortable with our decision.
We've been doing business with TLC for 18 years and they are professional and dependable.

Excellent! Even though he had to go out of his way on a weekend, no complaints from Russell M. Excellent, courteous service. This water heater install required extra effort. Russell didn't blink an eye. He got to work and did what needed to be done so that my family had hot water pronto! Thank you Russell and TLC. You can't go wrong with these guys.

The team from TLC installed a complex mini-split system in a timely manner, paying particular attention to detail along the way. I was extremely pleased with their knowledge, craftsmanship and customer focus through the process and would recommend them to anyone looking at this type of installation.

The service tech of TLC, Santa Fe NM, Russell Montano was AMAZING!
HIGHLY, recommend this company for the professionally in which
we were treated, both at my work place and at home, it was excellent!
(ALSO, his team of people, with him, who I am sorry to say, I do not remember their names were very polite, attentive and professional)

Problem with water heater. Difficult to diagnose but eventually fixed. Will gladly use them again!!!