WOW Ryan was the technician and he was excellent. He had all the necessary equipment and was very knowledgeable. I was impressed by his methodology to tesolve the problem. GREAT JOB RYAN
Horrible experience! Late, rude and gave me the run around 3 times. Left my family without ac with heat advisory for days. Had to use them through HOA, will not use them again.
No communication. After several calls to office I asked my warranty company to use a different company. Problem was solved 3 days later no thanks to Sierra
Over a month of the run-around with a broken A/C and still no repair. It is now in the 90s and they are still doing nothing. They hang up the phone on you if you call to complain about anything.
Really happy with our service and the professionalism of the staff. We needed a major repair and they really worked with us to make it affordable finish the work on our schedule.
[Professionalism] Our service tech was great, educated me on our unit's problem and was very professional even though unit wasn't displaying the problem at the time.
Robert Graeler
WOW Ryan was the technician and he was excellent. He had all the necessary equipment and was very knowledgeable. I was impressed by his methodology to tesolve the problem. GREAT JOB RYAN
Samantha Byrd
Horrible experience! Late, rude and gave me the run around 3 times. Left my family without ac with heat advisory for days. Had to use them through HOA, will not use them again.
Bart Pattiz
Sierra was very responsive and professional and would highly recommend them for your Heating and Cooling needs!
Ryan Sullivan
No communication. After several calls to office I asked my warranty company to use a different company. Problem was solved 3 days later no thanks to Sierra
Mark Buettner
TERRIBLE EXPERIENCE! Unreliable. Our home warranty company ended up transferring our work order to a new contractor.
Matthew Woodruff
experiencing the worse service. No call back over a week. Disguested, if HSA knew better, cancel your contract with them, very unprofessional
Jason Rezsonya
Over a month of the run-around with a broken A/C and still no repair. It is now in the 90s and they are still doing nothing. They hang up the phone on you if you call to complain about anything.
Nathan Bursac
Really happy with our service and the professionalism of the staff. We needed a major repair and they really worked with us to make it affordable finish the work on our schedule.
Laura Stange
[Professionalism] Our service tech was great, educated me on our unit's problem and was very professional even though unit wasn't displaying the problem at the time.
U4TM Radio
Never again a bunch of liars do not use these guys stuck in my house with 100 degree weather no ac for 2 days