Full Nelson Plumbing Heating & Cooling

On time.didn't take long to fix the problem with the low pressure I was having out of the water line. Great job.

They were quick to accommodate when my A/C went out. Service man came early so it didn't cost me another $100.00 for emergency service. Found I needed a whole new unit, David scheduled an appointment with Sales Representative Corky Williams. He came the very next day and ahead of schedule. SUPER guy, explained to me ALL of my options, answered all my questions and was really super informative and knowledgeable, I was impressed. Picked my new unit, and to top it all off, Corky brought us a window unit to keep our house as cool as possible until the install date. He also topped it off with some homemade cookies. Overall it was a great experience, now hoping the install goes as smooth. Thanks Full Nelson!!

Full Nelson did a WONDERFUL job fixing a gas leak in my condo. They communicated arrival times, provided a free estimate, problem solved a complex issue other plumbing companies could not, and fixed it in a timely manner. I appreciated the friendliness, professionalism, and follow-up of the entire team - but especially Matt for working so hard to get my issue resolved. I highly recommend and will be using them in the future if needed.

David and Matt came over to replace my sewage stack and did a great job! While it was an all day job, they were on time and completed the job in a timely manner. Anytime there was something additional that needed to be done, I was informed before they started working on it. The work they did looks great and working well.

Our specialist was friendly and helpful. He did a great job assessing our needs and giving us feedback on how to approach them. My only complaint is the pricing. We had him replace a leaky outdoor faucet. We had to wait on the indoor stuff because it was just too much money.

Had a fantastic experience with Full Nelson. I've used other plumbers in the area for minor fixes, and had "meh" experiences. I decided to try someone new. Problem turned out to be very significant, a failed septic line that needed to be replaced, requiring a significant amount of work. Full Nelson was very honest and upfront with their work, and even helped me out with my insurance as we battled them for three months. Despite the delay, Full Nelson held to their original quote, came in an knocked the work out in two days. They were very professional. Corky was a great resource, he was very available and helpful as we looked through multiple options of how to handle the problem. He gave me multiple options, quotes, and was very amenable to all the questions I had. Very friendly, great guy. I also wanted to thank Robb, on the plumbing side. While all the work was being done, I asked if they could add a broken outdoor spigot to the list, as they were already there. He quoted me a very good deal, however they were unable to get to it during the main construction. However, he came out a week later, held to that cost and even did extra work that we hadn't agreed upon in the beginning to ensure the new spigot work. I am normally wary of posting 5 star reviews for a company who just did what you paid them to do. But I feel Full Nelson truly went above and beyond what I had expected them to do.

Robb came out to my house today and was the prime example of quality work and exceptional customer service! He was very friendly, thorough, got everything done pretty fast, and cleaned up behind himself. He also took the time to answer any questions I had and explain what he would be doing. 10/10!

Full Nelson Plumbing has been our plumber and HVAC contractor for years now. They were just about our only choice years ago to service our tankless hot water heater that went kaput right as we were headed out for a camping vacation. They went above and beyond getting everything done before we got back. And they have always been quick to respond in emergencies since then plus incredibly customer service oriented. The technicians are always very courteous and get the job done right. This last system inspection by Travis was just the same greatness as always - and he even put back all the “junk” I had to move to give him room to work. That was a pleasant surprise. FNP is very highly recommended.

Cleaned out my main line. They were quick, a reasonable float and kept me up to date for their arrival time.

We were very happy with the service. They were professional and very respectful. They cleaned up after the replacement and everything looked great afterward.