Full Nelson Plumbing Heating & Cooling

We had the privilege to work with nearly every employee at Full Nelson; the crew joked we got the “Full Full Nelson” experience. We are so grateful for each of them! Every person we talked to was helpful, professional, and eager to assist us. Full Nelson did an absolutely fantastic job taking care of us and we will be lifelong customers. We highly recommend them for your plumbing, heating, and cooling needs!

Special shoutouts to…

Cherish, Jessica, and Audrey: Thanks for answering my bajillion phone calls with a smile and for taking care of scheduling all of our appointments. I am certain that you are some of the kindest humans on the planet!

Chris & Justin: Thank you for working with us every step of the way. You both were essential to making us feel comfortable. I’m absolutely certain you are two of the most patient people I’ve ever met.

Ray, Robb, David, Andrew, James, and every other tech that came to our house: Thank you for completing our jobs in a professional and kind way, and for being willing to answer all of our questions along the way. We are so thankful for all the work that each of you do!

Had Full Nelson preform a check up on my HVAC system. The techs were on time, polite and knowledgeable about my system. Not only did the techs go through a complete diagnostics but they also offered suggestions that would enhance the performance of my system. The techs discovered that some of the parts were extremely dirty, they removed the parts and took them to the car wash to clean. I believe that is the definition of customer service. I will continue to use Full Nelson for all plumbing and HVAC repairs. ⭐️⭐️⭐️⭐️⭐️

Leak in our hot water heater. Robb was very professional and explained the issue and resolution in detail. We are very pleased with the service, pricing and outcome of our service call.

Jeremy was professional, polite and arrived when he said. He listened to my questions and explained things clearly. He is part of the reason I will continue to stay with this company!

Full Nelson installed a new heat pump, furnace and water heater. The work was done professionally and they completed the job in one day. Great customer service!

Friendly service from the phone to the in home tech. I would recommend their service to anyone.

I had Ray as a plumber for my last visit and he was courteous, took time to answer my questions, checked all of his work, and left a clean workspace when he was done. Will definitely use again.

Our furnace went out on the coldest day so far in KC, negative 6 degrees. This company was super fast responding even though they had a bunch of other calls AND the tech Andrew was great!! They've definitely earned my business and loyalty going forward.

This was my second time utilizing Full Nelson and I am still beyond impressed. Scheduling was quick and easy. Ray was assigned to come take care of my concern in regards to a shower not providing / producing hot water. I was provided with a quick explanation (needed a shower valve rebuild). Ray was quick and efficient with his work, as well as respectful, kind and made sure I had no other questions or concerns. I highly recommend Full Nelson Plumbing!

Installed our dishwasher as scheduled. Installer was pleasant and very accommodating. I only use Full Nelson for my plumbing needs and never disappointed.

Got the A/C tune up done before the summer fully started and the house is markedly colder and the A/C runs less often. Great job, thanks Andrew.