Full Nelson Plumbing Heating & Cooling

I always use Full Nelson Plumbing for all my plumbing needs. Never over-charged and always responsive. Great work guys

Extremely pleased with the service provided to finish a dishwasher installation that was damaged by a previous installer. Full Nelson was timely and professional and got it done correctly!

Again we had a wonderful experience with this company, Ray came out and performed a plumbing inspection on our house and was a true pleasure to speak with. We showed him all the things we were concerned about and he showed us the concerns he had. We found out our system pressure was low, a outside spigot that had freeze damage and an assortment of other issues. He was so polite and friendly, explained everything and quoted repairs we might want done, no pressure just nice. We will by all means recommend this business to all.

Mathew was very knowledgeable and explained what he was going to be doing. He did a great job and I will be sure to ask for him if the occasion arises that I need to use Full Nelson in the future. Thank you very much for the quick response and service you provided for my needs. Bill Pfaff

While they came quickly and the repairman was very pleasant, I feel that we were overcharged. In making the appointment, I said we had lit the pilot light a few times, but it wouldn't stay on. The repairman came out, relit the pilot light and charged us $100 on top of the trip charge, even though I told him it wouldn't stay on. He said if it went out again, we'd need a new one and couldn't put in a new ignition switch. It went out in less than an hour, so we paid $100 for something I had already done, and knew wouldn't work. Update: I was contacted by the company and was told I would be getting a refund. Hasn't happened yet.

We love Andrew from Full Nelson. The customer service department was great with working with our family's schedule. Andrew was EARLY, professional, and took time to answer my questions and concerns about our thermostat going out, repairing it, and did our summer A/C service while he and his assistant were here. He provided quotes for replacing our A/C unit's motor and fan, gave us options for new units (ours is coming to the end of it's lifecycle), and gave recommendations for products that would be more energy efficient while being cost effective. He made reasonable recommendations that are truly considerate of our needs. I will happily recommend Full Nelson Plumbing Heating and Cooling to anyone!

Our basement basement bathroom had backed up and it was well after Full Nelson’s working hours, but they do have a 24 hour line and I had put in a call to see if someone could come out to help us out. James showed up and quickly assessed the situation and found that our mechanical room was also backed up. He went to work on the problem immediately and was kind enough to squeegee our mechanical room as well during the visit. James did an excellent job of helping us with the issue, he was professional, answered any questions I had, and respectful of our property by wearing protective work shoe wraps while walking through the workspace. We have been impressed by Full Nelson and their employees when we have had work done in our house and James further reinforces our belief that they are an extremely friendly and professional service.

Service was restored and detail oriented. The customer service was a pleasant experience and respectful. I would recommend this company.

We have used Full Nelson a couple of times to install our toilets. They have also repaired our heating system. The entire experience from the phone call to paying the bill is what you would expect from a business. Prior to arriving at our home we receive a phone call from the technician letting us know when we could expect their arrival. The technicians are professional and courteous and even cover their boots to keep our flooring clean. They are completely transparent with their pricing and recommendations. Cody and Travis were great! My wife and I are extremely satisfied with the service and experience.

Full Nelson completed my annual A/C system inspection. I have used Full Nelson for all my household plumbing and HVAC needs. Thank you, Toby, for helping our house stay cool for another summer season.