MSP Plumbing Heating Air

Technician called and identified himself, showed on time, did a thorough investigation of the leaking water (there were no leeks by the time he showed up). He didn't find the problem, but suggested my options for dealing with a possible leak). Pleasant, detailed and knowledgeable person.
Negative note: it took 20 hrs to schedule this visit, and the scheduler mislead me by telling that after hours service was not available. If the water didn't stop leaking by itself (unexpectedly), it could've flooded my apartment as well as Apts below me.

Sam came to do an annual inspection of a water heater that had been installed approximately one year ago. I was totally satisfied with that work. While here, I mentioned I had a leak in the garbage disposal underneath my sink. I had had a garbage disposal/dishwasher installed approximately two years ago by someone who I would say now was not qualified. That person’s work in installing a water softener and dechlorination system was done incorrectly, and I had to have him come back and redo it. Sam took care of the problem, and I am confident that I will not have a problem again. I complement and highly recommended the work done by Sam and MSP. Thank you.

Maintenance check up on 1yr. old new furnace. Thought I had filter issues. Ben went over the whole furnace. Recommended a filter & explained my very old duct work in detail, I'm very relieved. I've been a MSP customer for many yrs.

We have a MSP installed Lennox 98% furnace that began to get noisy.
Walter G came out and did an excellent job of checking it out, sourced a new replacement electric motor , and finished the job same day.
Great work Walter!

And.Xavier on a follow up rare thermostat problem, got the annoying problem fixed.
Great work

Nick did an excellent job and worked I credibly hard to figure out what was going wrong with the plumbing in my house. It wasn’t an easy fix - but he really figured out what was broken and needed replacement. I will have him back to do more work in the next few weeks.

Matt and Xavier did a great job of maintaining my heating system. They answered my questions and provided excellent professional service. Plus they were really nice and polite guys. I'll recommend MSP any time!

Thursday service:
Knowledgeable, courteous, fast, service with integrity- Joe was an excellent technician for our A/C. He provided appropriate detail on the status of A/C, discussed options, and provided education. Overall, great experience! I’d work with Joe again!

Second service: great service! Braeden serviced our A/C. He was courteous, knowledgeable, informative, performed a check of our a/c jnit coolant, motor, and cleaned the filter for us.

First service: Routine maintenance service for water heater. Steven was professional, informative, and a pleasure to work with. He provided opportunities to view the diagnostic findings and discuss causes of issues and potential options to remedy these issues. With the service, he also inspected other points of plumbing and identified an issue with our garbage disposal, and gave an easy tip for fixing the toilet tank flap which had been leaking. He also wore a mask and shoe booties inside the home. He priced out our options and provided some timelines to think about future updates. Overall a great experience.

Mitch was amazing. He's the only tech who's ever taken the time to explain my furnace maintenance and how to prolong the life of it. I will definitely ask for him in the future!

These people are terrible neighbors. My wife and I had to move because they and the scrap metal trucks they enable are constantly throwing junk and pallets around and idling their engines at all hours with no regard for their community even before noise is supposed to begin in the morning at 7am.

Friendly, straightforward, and able to provide a honest answer to any question. I also received SMS messages of the tech and when they're heading our way.