Cities1Plumbing, Heating & Air conditioning

Fast Great service! Very knowledgeable workers and easy to deal with. Prices are well worth the outcome and work! Excellent customer service! You guys are awesome!

Very good and friendly staff. They responded very quickly and even helped schedule our building water shut off!

Small town feel in a big city!

I had a wonderful experience with Cities 1 Plumbing. I submitted a request via email Sunday night and was contact Monday morning by Megan. She was delightful to speak to and was even able to schedule a same day toilet install. A few hours later Don showed up at my door and fixed my toilet issue within an hour. I had a functioning toilet in under 12 hours from the initial point of contact. I am super impressed and will be recommending them to family and friends.

I recently called to have 3 running toilets fixed! Josh, the plumber assigned to my case called before he came and gave me an ETA! What struck me, is how energetic and polite he was on the phone! So awesome to hear! He showed up when he said was going to, was sincerely polite in person as he was on the phone, and fixed all 3 running toilets! I strongly recommend Cities 1 Plumbing Heating, and Air Conditioning! Their service and professionalism was a breath of fresh air! 10/10

We had a great experience with Cities1 and their tech that came out. The owner was very responsive to any questions we had on next steps in the process.

Communication and service were great. Honest and reliable. Definitely be using them again at our business.

We had a leaking pipe late on Saturday, July 30. My husband called five different plumbing businesses that said they were 24 hour and seven days a week but two could not come out until Monday or Tuesday. Cities one was the only one that called us back and were able to come out Saturday evening. Jim could not have been more friendly and helpful and his quick response saved a lot of headache for my husband and I. I am thankful for the job they did and they have now earned all my future business. Thank you to Jim and the entire staff at cities one.
Janet and Kevin

These guys were super professional, quick, and easy to work with. Will be using them for any future needs around the house. A++

I am a maintenance technician for a property. I fix HVAC units and there are times when I too need help and the first company I call to be honest is Cities 1. I've dealt with other companies but after my experiences with Cities 1, I promise I'll never call anyone else ever again.
From the very first phone call to every single technician that has come out to service/fix our units it is a pleasurable experience. The gal scheduling the appointment is extremely courteous, helpful, professional and always wants to help you. What else I really like is she seems knowledgeable too. The technicians are almost like old friends that come to help you out. They are personable, friendly, obviously incredibly knowledgeable and they share their expertise with you and explain what they did/are doing. What's more is they seem to always remember me too and I really like that.
I honestly am thankful for Cities 1. I refuse to call anyone else because they are so great. Thank you Cities 1.

This is a mixed review, as I've had both a good and bad experience with Cities 1, ironically with the same service person. I will do my best to just explain the facts and let anyone reading these reviews make their own decisions.
I was referred to Cities 1 a few months ago, and I had them come service my air conditioning in my townhouse. David R (HVAC) came, and he was very professional, explaining what he was doing and why he was doing it. Given my general lack of knowledge on the subject, I felt very confident that David was doing great work at a fair price. We recently moved, and my duct-cleaning company said they could do their best work if the attic furnace were serviced by an HVAC professional first. So I called Cities 1 again, and I immediately explained to the rep there that this was my first priority. She assured me that wasn't a problem.
When the day arrived, I was thrilled to get David R again. But days later, when the duct-cleaning company returned, they informed me that the attic furnace was not clean. When I inquired about this, David insisted that wasn't one of his objectives and then tossed out some obscene figure to do the work. Again, I was clear with the first person I spoke to what the main objective was, that this wasn't just a general checkup. I have since called Cities 1 every four or five days, and no one has provided me any solution or shown any accountability.