K&S Heating

I got the groupon deal for furnace and AC check-up at a great price. Being a new home owner, I know very l little about my heating and cooling systems. Molly took the time, before and during our appointment, to thoroughly describe what she was doing and how to properly maintain my equipment. From beginning to end my experience with K&S (and Molly in particular) reflected a high standard of ethics, quality, and integrity. I for one, will be calling Molly to inspect my heating and cooling systems on an annual basis from now on.

This is the second comment I made about this company and it is as bad as the first. The first was "after they promised me a rebate on a Xcel energy credit I was suppose to get, I called numerous times to get an answer as to why not, but never called me back."
Secondly, I was going to get a 1 year free maintenance check. I called to set one up. They had a two hour window to appear. They didn't show up in that time frame and never called. They ended up come 15 minutes after that and I mentioned to them that the Air Conditioner wasn't level and they agreed and would have somebody to come and correct that. It has never happened. BAD SERVICE!

Justin came out and knew what to do to get my central air conditioning unit operating. I am so grateful that he was the tech able to come out today.. I am very grateful that he is a tech with K&S Heating/Air. As having a rental home it is so important to me to have an experienced heating/cooling technician know the house as well as know if I have a problem that problem will be resolved. Thank you!!!!!

Just had work done by Adam and Chris here in Woodbury. Fantastic job on my central air, brand new unit installed with a few hours and I could tell the difference in my home's climate almost immediately. Definitely recommend.

Adam and Chris removed an old furnace, an old A/C compressor ,installed new furnace and A/C AND cleaned our ducts in a Minneapolis house. Were on time, clean, neat and personable. Would recommend them to anyone. Mark K

Highly recommend K&S. Customer service is excellent; Jennifer Moen helped answer all of my questions and direct me in the right direction to get a new furnace and AC installed.

With the many times I've gotten into a bind, K&S has always been here to save us, they have always been fast, friendly and very efficient, which is always appreciated, especially in the middle of summer with 13 daycare kids! I highly recommend K & S

We hired K&S to install a high efficiency furnace. We chose a Lennox furnace and expressed our desire that both intake and exhaust pipes be run to the outside. They didn’t do that, but left the intake in the laundry room. In the course of arguing about why they would change how it would be done without asking us, I opened up and read thru the installation manual, WHICH CLEARLY STATED IT WAS DIRECT VENT *ONLY*, MEANING BOTH MUST BE RUN TO THE OUTSIDE OR WE WOULD HAVE CARBON MONOXIDE BUILDUP IN OUR HOME. IF I HAD NOT OOENED THE PLASTIC WRAPPED MANUAL AND READ IT, WE WOULD ALL BE DEAD TODAY. Fast forward a few years. Our furnace has died. It turns out they also INSTALLED THE WRONG SIZE DUCTWORK AND CONFIGURED BOTH INTAKE AND EXHAUST PIPING *WRONG* THUS CONTRIBUTING TO THE BROKEN FURNACE TODAY, IN MIDWINTER. Again, if you know what you’re reading (I didn’t and asked for help this week), the manual CLEARLY STATES AND SHOWS WITH PICTURES, plus the housing of the furnace SPORTS A STICKER *on top* INSTRUCTING THE INSTALLER TO CONSULT THE MANUAL FOR THE SPECIAL WAY THIS FURNACE NEEDS THE PIPES CONFIGURED. But K&S never even bothered to OPEN THE MANUAL. Now we’ve paid an additional $2K to fix the furnace and reconfigure piping PLUS will need to pay $2K more to rework the too-small ducts. Finally, when the furnace died, we called K&S, because they had done the initial work and the furnace should still be under warranty. In the FIRST MINUTE of conversation, we were informed that our warranty was most likely void, because they assumed we didn’t take adequate care of the furnace (and exactly HOW WOULD THEY SURMISE THAT?!??), so we would need to PAY FOR THEM TO COME OUT. Seriously?!? Choose another company; you won’t regret it.

Had them clean my ducts. Or should I say, “supposedly clean my ducts”. Took return off in my living room and there was literally a pile of dust and cobwebs in it.

Adam and Chris installed a new furnace and air conditioner very efficiently! They were done before noon! Thank you for a great job!