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    K&S Heating Reviews - 74

    4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Alysa Kalata

    I have a new bought home and a home warranty so even though I didnt have to pay much. K & S technicians Kris and Adam came and replaced everything in a timely and efficient matter.
    I have 2 little kids and cats they were very aware of coming in and out. They were great educating me and answering all questions u had!

    Wendy Steinmetz

    Chris and Adam did a very professional job on installing the new air conditioning and furnace today. Thanks for explaining all the new procedures on maintaining the furnace. Answering questions on the new thermostat was greatly appreciated. Great job K & S .

    Brent Larson

    Had a furnace that was acting up. Sometimes would start, other times wouldn't.

    Chris (the HVAC tech) was on site less than a day after reported, even though it's the busy season for furnace problems.

    Chris quickly diagnosed our issue (dirty sensor in the furnace) explained how I could look out for this in the future, and was knowledgeable and professional during the visit.

    Thank you!!

    William Stam Robertson

    Outstanding service. Tarek was prompt, courteous and articulate. Really appreciate the quick turnaround to get the job done. Thanks

    Ben Trappen

    I went through my HSA to have my AC unit fixed. I was assigned to K&S. They came out on a Friday and took a look at my AC unit and determined the motor was fried but stated the other components were fine. They ordered a new motor and told me it would be in on Monday. They arrived on Wednesday and installed the incorrect motor for my unit that was too large. They recognized this, ordered the correct motor, but then told me I could run the AC in the meantime. Due to this, all the other components in the unit are shot. They came back and installed the correct motor and indicated that now the condenser would need to be replaced. Now, because they aren't willing to own thier mistakes have determined that the unit needs all new items on top of the condenser that are conveniently not covered by my warranty and are shaking me down for $750. Do not use this company. They make promises they cant keep, screw up your appliance and then deny its thier fault when they make a mistake so they can milk as much $ out of you as possible. Scum bags

    Update regarding response:
    I had multiple contractors out and all confirmed along with the previous owners of the house that the unit was 2 years old. These contractors also confirmed that running the AC with the incorrect sized motor puts stress on the compressor and this caused the failure. Regarding the "Verbal Assault". Swearing once on the phone is not Verbal Assault. It's a pretty typical and appropriate reaction to a contractor breaking a 2yr old $4000 AC unit, not owning up to their mistakes then blaming the home owner for the damage. It's clear from your reviews across the internet that this is a pretty common tactic of your company. You can expect a demand letter from my attorney in the mail for the damages.

    Tonya Ebbert

    Great experience with K&S. Chris and Adam were punctual, efficient, and professional during my new AC/furnace install this morning. I would definitely recommend K&S for any HVAC needs!

    Abby Getzinger

    Our ac went out when it was super hot. They told us Monday they fixed it but needed an electrician. Monday night we realized quickly the unit was not running right. Tuesday someone came and again said they fixed the unit again... once home from work we realized again they hadn’t even wired anything. Wednesday i called multiple times to make them come out.. they told me 8 am they would be out first thing. It is now 12;40 and no show! We already paid ahead as well so this is just ridiculous at this point. Do not use!

    Douglas Porath

    Great experience! Chris and Adam just left. They installed a new furnace, air conditioner, and water heater. Never took a break, removed old appliances and were done in 5 hours. They also replaced a leaking gas valve while they were here. House is warm and water is getting hot. Thanks

    jeff koesling

    Reached out for a bid on a new furnace... Joel swung by and was super friendly and was extremely informative on suggesting what I needed. Their pricing and customer service is fantastic. Do not hesitate to use these guys, they are phenomenal!

    Ron Hausker

    Told me I needed a total AC unit replacement with all new duct work and A coil (even though the technician never entered my home). Refused to provide an itemized bill of work to be done.

    We had a 2nd opinion and the technician quickly determined a mouse chewed through our wires, fixed it within 5 mins and its been working great ever since.

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