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    K&S Heating Reviews - 74

    4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Dan

    Had several companies bid a new AC & furnace install for my home. K&S was not only priced fairly, but Steve was fantastic as the project manager and very responsive. Install crew did a great job removing the old system and installing the new and their electricians also did a fantastic job and did more than they needed to in cleaning up a previous 'homeowner special'. Highly recommend getting a quote from them if you're looking for a new AC or furnace.

    josiah jorgensen

    Jared was extremely helpful. He went above and beyond. Identified problems that I didn't know existed and fixed them as well. Very happy with my service.

    Kyle M

    Could not be happier with the service we received from Jeff at K&S. Not only did he fit us into his schedule on a Saturday with very little notice, but he went above and beyond to diagnose the problem with our furnace and got it up and running in no time. Absolute top notch service from a real professional. Thanks again Jeff!

    Aaron Tsuchiya

    My AC was not working. K&S came out and was extremely rude and gave us an estimate. We continued to work with k&s as they would come to work on the AC and leave promising us that the issue was fixed. Each time, the issue was not fixed. It took 8 more appointments before they realized they forgot to remove the packaging off of one of the parts they originally installed.

    We were provided a 4-5 hour time frame for each appointment, and they were late to every single appointment even when we were the first appointment of the day.

    Management is unresponsive and does not show respect/value to their customers. After this many failed attempts are resolving the issue, my appointments were not prioritized. I emailed management directly and received no response. It took over 2 months to finally get functioning AC. I had to take off work to accommodate all of these appointments. I was charged thousands for the service. Additionally, we showed respect for each worked that came out and tipped them generously hoping the issue was solved. After 8 appointments and tipping each time, this adds up.

    I will never use K&S ever again, and I will never recommend K&S to anybody.

    Ian Bannerman

    I don’t recommend using them for home warranty work. Based on their past home warranty experience, they believe warranties don’t cover my issue and refused to work with me despite my damper failure being clearly covered by my policy. Not sure why it’s on K&S to interpret my home warranty policy.

    Morgan Temp

    We’ve had K&S out two days in a row. The first day to put in a radon mitigation system and the second day to inspect and maintain our 30 year old furnace.
    I expected them to say right off the bat that we needed to replace our furnace because of the age, but Tony was very thorough in cleaning and checking everything over and recommended we replace one (very reasonable) part to have our furnace be working at its best. He had the part in the truck and was able to do it right on the spot.
    We have been highly satisfied with every employee we’ve come in contact with. They have all been punctual, respectful, and efficient. They made sure all questions were answered and that we were satisfied before they left. They were able to get both jobs done within days of me calling which was very important to us. They cleaned up after themselves when the jobs were finished and were done with the jobs in the amount of time quoted. I would highly recommend K&S.

    Veronica Vilski

    When we woke up to our furnace blowing cold air and it being below 60 degrees in our house, I hesitated to go with our HSA home warranty service. In the past, we had plumbing and heating companies tell us it would be a 1-2 week wait for a service call. Which would NOT be fun with a broken furnace!

    I decided to see how it went with the home warranty and was assigned K&S Heating. I submitted my claim at 5:30 AM and was called by them TWO HOURS LATER! Even before they were open for the day.

    Brett came and diagnosed and fixed our furnace problem in under an hour. He gave an accurate arrival time, was respectful, and even texted me the diagnosis - per my request - since I was on a work meeting call (working from home).

    I am so very impressed, and although our home warranty expires next month, I know we will be repeat K&S customers! Thank you!

    Hend S

    You guys always have the best service ever and a great team. I have been with K & S heating for almost 4 years and getting always outstanding services from them every time. The team is very responsive and REALLY DOES A GREAT JOB. They are always there whenever I call them. It is the time for heating maintenance and the professional K&S service technician came this morning and did an awesome job to keep my furnace functioning better. Very satisfied.

    ted stauber

    We had a full furnace and AC replacement for our home a couple months back - not only was the salesperson very professional and helpful in identifying our needs, but the install crew was very friendly, accommodating, quick, and did a great job. Our new system has been great at keeping our house comfortable through the summer, and we're looking forward to testing out the furnace when it gets cool enough. The best part was the cost was really reasonable for the level of care and service that was provided. I will recommend K&S to our friends and neighbors in the future.

    Margaret King

    We had a new furnace and airconditioner installed in our house in June of last year. We were called by K&S last week to set up an appointment to have our system reviewed and to make sure all was working well.
    Justin was the technician that came to our home to do the inspection. He was extremely thorough, professional, knowledgeable and found a few things that needed to be tweaked. I am so greatful that K&S provided this service to us as part of our using their company to install our new system last year. I am also extremely impressed with Justin. Many thanks to K&S for having such a fine young man in their organization.

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