Mike's Heating & Cooling

It is SO refreshing to work with a company that does what it said they would do and does work professionally (and friendly) showing their experience. I was with a big company for years and he found that my Xfinity carrier air cleaner had not been cleaned for a LONG time! I jumped at the chance to sign up with their maintenance contract! Very much worth it!!!

Updated 7-10-21: I updated this review because after 3 years of use, I am increasingly thankful I selected Mike's Heating & Cooling. I have their maintenance service where they come out every 6 months to check the a/c (spring) and furnace (fall). On the night of 7-6-21, I had a DTE overhead wire break during a storm and fall on my fence. The resulting "surge" fried the a/c. Mike's had a technician out within 2 hours after I called. The parts had to be ordered, but arrived the following morning and were quickly installed. Since I have the service contract, there was no charge. Mike's provides Best in Class service. I wholeheartedly recommend them.
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May 2018: I requested 3 estimates for replacing my 23 year old Furnace and A/C.

-C&C's technician quoted the most inexpensive Carrier model when I asked for the high efficiency models with the ultra quiet variable speed blowers. When I pressed for the higher efficiency models the guy said I didn't have enough static air pressure, but he quoted one model up from the most inexpensive. I ruled out C&C for their reluctance to give me what I required
-Great Dane's salesman gave the most competitive estimate. I wasn't sure what he priced would encompass challenges of my unique application - i.e., very small foot print, custom returns, refrigerant line rerouting, and old chimney issues. I ruled out Great Dane because I was concerned about possible significant additional expenses and what I perceived was a lack of understanding the additional work my 68 year old house would require. Also, that Great Dane sent out a salesman (a very good one and knowledgable one) rather than the person who would actually do the work.
-Mike Jr of Mike's H&C came out and spent a lot of time explaining the changes needed for my environment. He explained that they would reroute the refrigerant line (it was routed over a gutter), redesign the return ducting, remove old chimney, and several other things. Then he said that he would schedule a 2 man crew for 2 days.
Price: I'm a person who shops for the best deal for the best product. Mike's quote was higher than Great Dane for the same Carrier models (59MN7 and 24VNA), but I felt that Mike knew enough of the work required to schedule (and price) 2 days work. And it took all of the 2 days.
Results: I've read some critical reviews about Mike's. My experience was amazingly good. I was really stressed out over this installation in a 68 year old house on a slab meaning lots of work in the attic. Tom and Fred's work was superb!! A+++++
Crew: Tom and Fred did a fantastic job. They never did anything without checking with me first to ensure I was happy with what they wanted to do. At the start of the 2nd day I asked for a BIG change in the venting. Tom said he'd "make it happen" and he did so without complaint or arguing that it had to be "his way" and it looks so good! And at no extra cost.
I wholeheartedly recommend Mike's Heating and Cooling. I give a triple 5 star rating to Tom and Fred for their craftsmanship. I thank Mike Jr. for patiently explaining everything. And not once did they charge anything extra for my requests.
Carrier: I also recommend the high efficiency Carrier models. I have a very small house and noise is a big issue. These Carrier models are quiet with one exception. In a small house the inducer motor whine can be bothersome. Just remember to turn off the "smart Recovery" thermostat option as that tends to increase the "whine".

Mike's is a top notch Heating and Cooling Contractor. I had gotten a quote from the contractor I have used for about 10 years, and a family member recommended I try Mike's as well for an estimate. The Carrier system they gave me the estimate on was 96% efficient on the heating unit. The A/C has a 16 SEER rating. I agreed to Mike's estimate and 2 days later they did the installation., Very professional crew. MIke's was also nearly $2000 less than my initial estimate was. We could not be happier, unless of course we hit the Power Ball today for $2 Billion.

Used their online portal for an ac repair last night and they sent someone out to me this morning, he was quick and professional and got it working again. So happy

I recently had a new furnace, air conditioner, and hot water tank installed, and I can't speak highly enough of the guys who did the install, plus the quality of the products I received. I was surprised at how fast they were too! Definitely recommending Mike's to my friends and neighbors!

Go here for HVAC needs.
Quick response to AC repair - on time, professional, honest - no drama.
Expert techs & office staff.
Great place to work with - fast repair, expert and honest advice, skilled techs. I've been a customer for ~ 8 yrs.
Consistent positive experiences with service, furnace install, AC install.

Came out quickly on Monday after a service request via the website on a weekend. The tech was professional and very helpful. Diagnosed the problem with the furnace right off, and was able to install with a new, compatible in stock furnace the next day. Install went quick and efficiently, done within 3 hours. Even threw in a older model digital thermostat after seeing the one we had was at least 20 years old. Now we're only about 5 years behind on technology LOL Would definitely recommend.

12/1/21... Right off the bat Paul was extremely fast, knowledgeable, and very efficient. But most importantly he was helpful and honest. Definitely will be my provider for any future heating & cooling services I need.
Dawn was very prompt in answering and returning my calls and very polite and she activley listened well to my questions & concerns.
Also, I spoke to Mike the owner back in February when I had another issue. He was extremely helpful honest and genuinely interested in helping me.
I'm a "get to the point efficiently and effectively" kind of person, and these wonderful people in this company were exactly what I needed in such a short amount of time. Kind regards, Abe Sobh

Paul was our tech and he was at our house within 30 min of me calling (other places were saying Tuesday, today is Friday) He quickly found our issue, thoroughly explained the problem and what he was going to do to fix it. Because our furnace was not registered by the installer in 2014 it's now out of warranty. Instead of charging us $400 for a new motor, Paul suggested another fix at a much lower cost. Furnace is on and heating again. Thank you!

Connor and Fred just finished a complete Carrier Infinity system. They were GREAT, explained everything, cleaned up perfectly and it looks amazing. My neighbor said " must be nice to have money". I wanted premium equipment and a quality installation! I had several other quotes for the same equipment, some companies offered cheaper equipment and less knowledgeable installers to keep the price down. You get what you pay for. I wanted premium and Mike's Heating and Cooling delivered!!! Thanks again to Paul the service guy and Fred and Connor for a perfect installation! Will definitely recommend!!!!