‘A Plus’ is the perfect name for this company because of the responsiveness, service, equipment, honesty, knowledge, value, on time, and very good workers! We had both furnace and air conditioner replaced with professionalism, with all the attributes above and with total clean up. You can’t ever be disappointed with ‘A Plus’!
Struggled with finding a company that works well with my schedule. Once I found Aplus I never ran into any problems. Never had an issue with them running late and were always a very respectful team. All of this with reasonable pricing as well. I highly recommend.
They were awesome! I called around 7:40am to get something set up for the afternoon on a Friday and told them I would be home around 2. I got home shortly before and called them to let them know when I was home. They had a guy out within 15 min. Sam was great ! He was friendly and got right to work. He had my whole system up and running in under an hour. It was an easy fix and just required some cleaning and fluid top offs. Great experience overall. I will definitely be using them in the future
They were the first company to actually respond to a message. They came out a day sooner than they thought they could. All of our questions were answered - my wife actually asked very good questions - I was watching the tech as he declared compressor dead. I enjoyed watching him work. Pricing was amazing, much less expensive than I thought it would be. Crew came in at 8am, AC operational by 3pm by 7pm house was at 70!!
I wish I would've read the reviews before hiring. A couple weeks ago I had a guy come out because AC wasn't working. They charged me for replacing the filters; We have reusable/ washable that I cleaned. Said that he cleaned the outside unit which he didn't. And said that he checked the freon level & that was good. $300 ??? Last night my AC stopped working again. Different company came out today and pointed out that my freon level was low and my outside unit needed to be cleaned.
Same day service!! they came out to inspect unit. We knew we needed a new unit, they quickly scheduled us. Thankfully they came out same day and we got the unit installed. Professional, informative, complete transparency. My family did not have to feel the 80° heat for long, can’t thank these guys enough. Job well done! The team even cleaned and wiped down all handles with alcohol. Thank you for going the extra mile. 👍🏼 #APLUS
I chose this company because of the ratings and it is true that the customer service on the phone is good. Unfortunately they did not show up for the job. The "field manager" called while I was speaking to his receptionist and told me the reason I didn't make the schedule for today was because I called "after hours" last week when I scheduled. Really? Now this is my fault? Ok. Except... in checking my phone records, I called at 10:15 AM a week ago. So he explained he was on a job and that I understand. Every customer deserves the best service. And he said he would be at my job shortly, except that was over an hour and a half ago and there has been no communication. I did reach out and cancel the appt so the technician would not waste a trip. Just ultimately disappointed. I have my dad in hospital so I made arrangements specifically for this appt. I found their time window to be important. I hope as a business they will find others' time important.
Excellent service:) I had my motor replaced and my air conditioning unit worked fine after a couple of days it went out again.The owner came out a few days later to see if he could fix it and he did. The problem was a wire was detached on the air conditioner due to lawn service that I had done. The owner didn't charge me for it. I'm extremely satisfied 😄
It is really hard now a days, to find companies that won't take advantage over someone who not only doesn't know very much about central air units, but is also a handicapped female. I would highly recommend APlus Heating and Cooling to all of my friends and family. The staff was, by far, the friendliest and the most dependable, of all the companies I called. I called several companies to have someone come out and look at my central air unit,and out of all of them, Aplus heating and cooling was the only one that was willing to come out and take look at my unit to see if it could be serviced, instead of just wanted to replace it like the others. Also, once they took a look at my unit and saw that it did need to be replaced, their price was still lower then any of the other companies I called. Also the unit they got me was a better quality and had a longer and better warranty then the one I had. They were able to accommodate my schedule and get the job done quickly and efficiently. If you're looking for an honest company with the best prices, look no further than A Plus Heating. Keep up the good work guys!!
I do not recommend this company. They charged my mom 87.00 and didnt even fix it. All it was a sensor.so she had another company come out and fixed it for free. So i will not give this company a good rating.they need to pay my mom back the money they charged her.also he was supposed to be here by 12pm and didnt show up till 4pm.
Keith Kazyaka
‘A Plus’ is the perfect name for this company because of the responsiveness, service, equipment, honesty, knowledge, value, on time, and very good workers! We had both furnace and air conditioner replaced with professionalism, with all the attributes above and with total clean up. You can’t ever be disappointed with ‘A Plus’!
Holly Thomas
Struggled with finding a company that works well with my schedule. Once I found Aplus I never ran into any problems. Never had an issue with them running late and were always a very respectful team. All of this with reasonable pricing as well. I highly recommend.
Emily Sjolander
They were awesome! I called around 7:40am to get something set up for the afternoon on a Friday and told them I would be home around 2. I got home shortly before and called them to let them know when I was home. They had a guy out within 15 min. Sam was great ! He was friendly and got right to work. He had my whole system up and running in under an hour. It was an easy fix and just required some cleaning and fluid top offs. Great experience overall. I will definitely be using them in the future
Deno Garzolini
They were the first company to actually respond to
a message. They came out a day sooner than they thought they could. All of our questions were answered - my wife actually asked very good questions - I was watching the tech as he declared compressor dead. I enjoyed watching him work. Pricing was amazing, much less expensive than I thought it would be. Crew came in at 8am, AC operational by 3pm by 7pm house was at 70!!
Sameold Batman
I wish I would've read the reviews before hiring. A couple weeks ago I had a guy come out because AC wasn't working. They charged me for replacing the filters; We have reusable/ washable that I cleaned. Said that he cleaned the outside unit which he didn't. And said that he checked the freon level & that was good. $300 ??? Last night my AC stopped working again. Different company came out today and pointed out that my freon level was low and my outside unit needed to be cleaned.
Candy Washington
Same day service!! they came out to inspect unit. We knew we needed a new unit, they quickly scheduled us. Thankfully they came out same day and we got the unit installed. Professional, informative, complete transparency. My family did not have to feel the 80° heat for long, can’t thank these guys enough. Job well done! The team even cleaned and wiped down all handles with alcohol. Thank you for going the extra mile. 👍🏼 #APLUS
Cam Martin
I chose this company because of the ratings and it is true that the customer service on the phone is good. Unfortunately they did not show up for the job. The "field manager" called while I was speaking to his receptionist and told me the reason I didn't make the schedule for today was because I called "after hours" last week when I scheduled. Really? Now this is my fault? Ok. Except... in checking my phone records, I called at 10:15 AM a week ago. So he explained he was on a job and that I understand. Every customer deserves the best service. And he said he would be at my job shortly, except that was over an hour and a half ago and there has been no communication. I did reach out and cancel the appt so the technician would not waste a trip. Just ultimately disappointed. I have my dad in hospital so I made arrangements specifically for this appt. I found their time window to be important. I hope as a business they will find others' time important.
C
Excellent service:) I had my motor replaced and my air conditioning unit worked fine after a couple of days it went out again.The owner came out a few days later to see if he could fix it and he did. The problem was a wire was detached on the air conditioner due to lawn service that I had done. The owner didn't charge me for it. I'm extremely satisfied 😄
Lee Pelton
It is really hard now a days, to find companies that won't take advantage over someone who not only doesn't know very much about central air units, but is also a handicapped female. I would highly recommend APlus Heating and Cooling to all of my friends and family.
The staff was, by far, the friendliest and the most dependable, of all the companies I called. I called several companies to have someone come out and look at my central air unit,and out of all of them, Aplus heating and cooling was the only one that was willing to come out and take look at my unit to see if it could be serviced, instead of just wanted to replace it like the others. Also, once they took a look at my unit and saw that it did need to be replaced, their price was still lower then any of the other companies I called. Also the unit they got me was a better quality and had a longer and better warranty then the one I had. They were able to accommodate my schedule and get the job done quickly and efficiently. If you're looking for an honest company with the best prices, look no further than A Plus Heating.
Keep up the good work guys!!
angie Gerstenberger
I do not recommend this company. They charged my mom 87.00 and didnt even fix it. All it was a sensor.so she had another company come out and fixed it for free. So i will not give this company a good rating.they need to pay my mom back the money they charged her.also he was supposed to be here by 12pm and didnt show up till 4pm.