Mister Quik Home Services

Brent was so great to work with. He was on time, very informative, and he was very low pressure. He was so patient with my interested toddler, who made friends with him right away. Highly recommend working with Mr. Quick, especially with Brent.

Came to do a Heathy Heating Check-up. Very polite and conscious of not causing any damage to my flooring. Very happy with all the work Mr. Quik has done at my house. Highly recommend them.

My technician Jackson Lorch performed an inspection on my dryer vent and found what was wrong with it immediately, he was very kind and helpful, he offered me multiple options as well. To sum it up he did a Great job and I am very pleased. Thank you

Annual maintenance/ up keep, Jackson was fantastic! Fellow Daschund dog Enthusiast like us, but such a sincere, kind empathic person! We felt no pressure or like being rushed while he was with is and answering our 1000 questions :)

Paul and his assistant did a great job unclogging the kitchen sink and cleaning up when they were done. We called to make an appointment Thursday at 7:45 pm and they were available the following morning at 9am. I would use this company again in a heart beat!

In July of 2019 I had a new sump pump system installed in my home by Copper Ridge Services for $2,100. Since then Copper Ridge was purchased by Mr. Quick so when my sump pump system failed in April of 2022 I called Mr. Quick and they sent a plumber that same day. Great!
I said to myself. He diagnosed the problem as a faulty primary pump and controller. The solution proposed was a total replacement. Still, no cause for alarm. The surprising part came when he told me the price. $5,761, which was $3,661 or 174% more than I had paid less than 3 years ago for the very same system.

Was it supply chain issues? Inflation? I wasn't sure, but I was decided to find out. So, I politely declined the quote and paid the whopping charge of $373.95 for about 1hr and 20 minutes for the service call. Suspecting price gouging I went to a local plumbing supply store which offered me the same equipment (same brand, same model, same everything) for only $926.56 ($991.40 after tax)and I figured I could get a local plumber to install it thinking it would require a little luck and massive plumbing super-prowess. When I unboxed the system I was shocked to see that the sump pump unit consisting of a primary and backup pumps with a controller system comes already pre-assembled so installation consisted of only attaching the 1 1/2 inch PVC pipe to the check valve in my basement and just connecting the wiring as laid out in the instructions. So I did it myself in about 1 hr and another $30 in pipe primer / glue and supplies. I am scratching my head wondering how Mr. Quick would justify charging $4,739.60 to drive a couple of miles, collect the part from the supply store and spend 1 hr replacing a sump pump system.

I totally get that Mr. Quick is a business for profit and has to make a buck, so I was not expecting them to do something for free or even next to nothing. As customer I expect them to make a reasonable profit. This markup is very far from being reasonable. In fact, it is flat out abusive. This experience sure taught me a lot.

UPDATE: Mr. Quick told me the warranty was for 1 yr (I had purchased the original one from Copper Trace in July 2019) The supply company that sold me the replacement pump system was glad to take the old one back under the 3 yr mfg warranty and credit my purchase back to my card. So I basically fixed this issue for about $30 in supplies and 1 hr of my time. Grrrrr.

We received excellent service from Mark. He spent an extended time reviewing our entire HVAC system with us, including use of a video of the components in which he explained exactly how things worked.

My experience with Mr quick is as a supporting vendor. The owner hired my company to do team building events. In that interaction I observed the dedication and passion the ownership / leadership has towards their employees, which they project to their customers.

I haven't done that for a few years and don't intend to in the future so I feel that my testimony is valid for consumers. Highly recommend them.

Our kitchen faucet was leaking and as a first time homeowner I wasn't sure what to do. I didn't want to touch anything so we figured we would call a professional. I was told there was a hole in my hose and would need a new sink along with a new garbage disposal. For an uglier faucet I was quoted $2500. For my faucet I was quoted $3700 (found it on amazon for $100). After he left my partner started playing around with it and tightened a screw. Our sink is working. I paid $89 for him to come out and quote me an outrageous amount and not even fix the problem. Will never be using their services again. Also they were supposed to be here between 8-10 and he arrived at 10:30.

Adding a star because they called me to apologize and are refunding my money. Which feels like the right thing to do.

Alex was very detailed in explaining the process and showed me our equipment and what was wrong. He was very kind and made the visit enjoyable despite the circumstances.