Josh and Ethan was absolutely amazing and professional. Great guys to do business with and would give them 10 stars out 5. Would recommend these guys to anyone I know and even don't know. I could say more however them and their work speaks for itself. I am a super pleased and happy customer. Thanks again guys and hope y'all have a great weekend.
Shout out to the team that walked us thru this entire process of a new unit: Jesus & Ben to come out & check initially & Brett & Shaun on the install. What amazing humans that made time in their busy week to make sure we had AC in 90+ heat outside for us & mostly our babies 😠10/10 on customer service. Thank you all so much & you can’t go wrong using them!
We had issues with airflow to certain rooms in the house. I contacted Broad Ripple Service experts for a duct inspection and quote. I was shocked by how quickly they responded. I was able to schedule the inspection for the next day and repairs for the following week. Danny Hornbeck was amazing! He had to crawl into 100 year old crawlspaces to inspect the ducts. I would have cried, he was incredibly professional. I thought this was going to cost me thousands of dollars to repair but I was pleasantly surprised by the quote.
Danny came out to check my AC for a leak as a second opinion and did amazing. The first company was trying to scam us he called it out. He went above and beyond and was very thorough. He even went in the crawl space just to check something we were curious about. Super brave because he said he’s super afraid of spiders. David and Evan came and put insulation in our attic. Great pricing 5 TIMES cheaper than the other quotes we got and super fast work. Just got quoted last week and they came first thing the following week and had it finished within an hour. They added a little extra (no extra cost) just to be kind.
This company has great people who really care about others!
Evan and Jeff came out today to trouble shoot our home heating/cooling system. Great experience! Timely, knowledgeable, professional polite and thorough. Gave clear options for us to consider as we make a decision on which option is best on for us. These guys are great representatives for the company! Very impressed!
Quinton came out the other day to go over replacing our current HVAC system. He was timely, professional and courteous and did an excellent job helping us get the best deal possible on a new system. As a veteran it's important for us to work with companies that appreciate that service and they most definitely went above and beyond in recognizing that. We would highly recommend them.
DJ and Quentin were so great! Both were incredibly knowledgeable, patient, and helpful! They answered all of our questions thoroughly and stated until we had gotten every bit of info that we needed. Will definitely be requesting both guys for our next visit.
Techs were well versed in their product and its installation. They were prompt and stayed busy all day. Wiyao and Brett worked very well together, like a well-oiled machine. We had the pleasure of purchasing a complete heat/AC system some 23 years ago. We've had very good luck and excellent service over the years.
So if you're looking for an excellent product, great service and price you can't go wrong with Broad Ripple Heating & Air conditioner.
Was able to get an appt in a day. Both Allan and DJ were extremely polite and knowledgeable. They clearly explained some of the various items requiring attention. They made a potentially painful visit very cordial and understandable.
Two days later, Wiyao and Kyle did the unit installs. It was a HUGE amount of work, taking the entire day. They were extremely polite and capable. It couldn’t have gone smoother.
We hired Broadripple Service Experts to fix our new A/C unit which was running into problems, as the company that originally installed it stopped responding. Our technician Danny was friendly, responsive, and was great at answering all of our questions. He went the extra mile, coming late in the evening after a full day of other jobs, to get our system up and running during a week of 90º temps. We are so grateful, and we look forward to working with Danny and Broadripple Service Experts in the future!
Douglas Sinclair
Josh and Ethan was absolutely amazing and professional. Great guys to do business with and would give them 10 stars out 5. Would recommend these guys to anyone I know and even don't know. I could say more however them and their work speaks for itself. I am a super pleased and happy customer. Thanks again guys and hope y'all have a great weekend.
Hannah Pope
Shout out to the team that walked us thru this entire process of a new unit: Jesus & Ben to come out & check initially & Brett & Shaun on the install. What amazing humans that made time in their busy week to make sure we had AC in 90+ heat outside for us & mostly our babies 😠10/10 on customer service. Thank you all so much & you can’t go wrong using them!
Sandy Glover
We had issues with airflow to certain rooms in the house. I contacted Broad Ripple Service experts for a duct inspection and quote. I was shocked by how quickly they responded. I was able to schedule the inspection for the next day and repairs for the following week. Danny Hornbeck was amazing! He had to crawl into 100 year old crawlspaces to inspect the ducts. I would have cried, he was incredibly professional. I thought this was going to cost me thousands of dollars to repair but I was pleasantly surprised by the quote.
Smith Rose
Danny, David, and Evan came out today.
Danny came out to check my AC for a leak as a second opinion and did amazing. The first company was trying to scam us he called it out. He went above and beyond and was very thorough. He even went in the crawl space just to check something we were curious about. Super brave because he said he’s super afraid of spiders.
David and Evan came and put insulation in our attic. Great pricing 5 TIMES cheaper than the other quotes we got and super fast work. Just got quoted last week and they came first thing the following week and had it finished within an hour. They added a little extra (no extra cost) just to be kind.
This company has great people who really care about others!
David Walker
Evan and Jeff came out today to trouble shoot our home heating/cooling system. Great experience! Timely, knowledgeable, professional polite and thorough. Gave clear options for us to consider as we make a decision on which option is best on for us. These guys are great representatives for the company! Very impressed!
Jake
Quinton came out the other day to go over replacing our current HVAC system. He was timely, professional and courteous and did an excellent job helping us get the best deal possible on a new system. As a veteran it's important for us to work with companies that appreciate that service and they most definitely went above and beyond in recognizing that. We would highly recommend them.
Charles Wood
DJ and Quentin were so great! Both were incredibly knowledgeable, patient, and helpful! They answered all of our questions thoroughly and stated until we had gotten every bit of info that we needed. Will definitely be requesting both guys for our next visit.
Dallas Scott
Techs were well versed in their product and its installation. They were prompt and stayed busy all day. Wiyao and Brett worked very well together, like a well-oiled machine.
We had the pleasure of purchasing a complete heat/AC system some 23 years ago. We've had very good luck and excellent service over the years.
So if you're looking for an excellent product, great service and price you can't go wrong with Broad Ripple Heating & Air conditioner.
Tom DiBella
Was able to get an appt in a day. Both Allan and DJ were extremely polite and knowledgeable. They clearly explained some of the various items requiring attention. They made a potentially painful visit very cordial and understandable.
Two days later, Wiyao and Kyle did the unit installs. It was a HUGE amount of work, taking the entire day. They were extremely polite and capable. It couldn’t have gone smoother.
Austin Guevara
We hired Broadripple Service Experts to fix our new A/C unit which was running into problems, as the company that originally installed it stopped responding. Our technician Danny was friendly, responsive, and was great at answering all of our questions. He went the extra mile, coming late in the evening after a full day of other jobs, to get our system up and running during a week of 90º temps. We are so grateful, and we look forward to working with Danny and Broadripple Service Experts in the future!