It was time for new HVAC. Ugh. Althoff was my was my second opinion. I had committed to another firm already but my building maintenance manager highly recommend I talk to Althoff. They sent someone that night! Thank goodness I did call them. The other firm tried to rush a really big bill$$ on me. Althoff, on the other hand discovered some overlooked items AND offered me more and better options that got me into this awesome Amana Heat Pump with comed and manufacture discounts. Althoff, without hesitation, also credited me for diagnostic , Freon charge and parts for my old A/C. Yay! They are super thorough and very professional. Gil, my sales tech was so nice. great as were the in total 4 guys plus Gil over the course of a week who helped me get a plan and the implement it all in a day. All on time 100 percent. They all loved my dog too. Super informative. Great finance options and it was 1/2 (we are talking a lot!) less than the other guys but more thorough and better options. I didn’t just get lower end like for like. I got new tech. Love it. I now have Althoffs maintenance program and warranty. I have real peace of mind. If you need anything the do as a service, it would be foolish not to give them a shot. I’m sure glad I did. Also, if your HVAC is end of life - the Heat Pump is an incredible option that can include tax credits, manufacturer offers, and comed discount/credit. The other guys didn’t even tell me about heat pumps or those options. The other guys rushed to try to get me installed that day so I could not look at options Althoff May not advertise as much as the other guys but they sure delivered. I gave the crew a tip. They were great. 10 out of 10 on ALL measures. They made it all so easy. No stress. No pressure. Honest and helpful. This is a wonderful company. I offer my highest recommendation. Thank you team Althoff.
Words can not express how grateful we are to Blake and Dave at Althoff for helping us with an extraordinary unfortunate situation. We closed on a townhouse over the winter only to determine that the AC was not in working order after the most recent heatwave. After having two other companies in through our home appliance warranty company and not being able to find a likely Freon leak in the fairly new system (originally installed by Althoff) we decided to forgo the appliance warranty purchased for us by a realtor and called Blake to beg for a senior installer/repairman to look at the system asap! Dave was sent over within a couple of days, found the source of the leak and repaired it, albeit by having to cut a hole in our newly painted ceiling! But we are not complaining because Althoffs customer service was superb, their ability to repair our system was remarkable (because Dave had to find the leak in the Freon line made by the prior home owners lousy repair of a ceiling water leak which caused a nail hole in the line) AND we can now face next weeks heat wave with confidence in the comfort of our cool home! THANK YOU ALTHOFF!!!
I enjoyed the ability to track the progress of my electrician to my house. Chris McInerney was the electrician assigned to do my repair. He showed up on time. He was very friendly, personable and efficient. I will ask for him if I need any future electrical work done. I feel the $270 charge for the first hour was a little high though. I requested a quote for installing 2 light switch timers and was quoted over $1,000 for a job that would take Chris about 30 minutes to complete. I found the timers at Home Depot for $77 each and free delivery. Programming was mentioned in the quote...I can do the programming. So all in all the company does quality work but at a very high price.
My parents furnace went out and they were able to come out the same day and found the problem. The technician,Justin Walden, was very knowledgeable and was able to make a temporary fix until the part was ordered. He was very friendly and determined to fix the problem. They also had a plumber out,Carl Baker, and he fixed their shower handle quickly. He was also very nice and professional. They were extremely pleased with the services provided.
Rob was very professional and did a great job replacing heating ducts that had been removed. He took the time required to do the job really well. I would definitely use them again. Excellent customer service from Jeff Miller who bid the job and provided follow up. Highly recommend.
Every time I have needed assistance Althoff has responded quickly and scheduled necessary service right away. Every service technician they have sent to me has been wonderful. Very friendly, helpful, professional and always on time. I highly recommend Althoff.
The technician was outstanding! He had looked up the repair history for our house before arriving and was aware of our two different a/c systems. The issue was with an a/c air handler suspended in a cramped attic that was seemingly leaking and was causing damage to walls, moulding and wood floors on two floors. He persisted until he found a crack in a pvc elbow, recreated the section (very custom), replaced it and then wrapped insulation around it. He could not have been more professional, informative or effective. Terrific service from start to finish!
Althoff confirmed appointment early, sent communication and a photo of who was doing our service. We were impressed with the professionalism of our tech Todd, he made sure that we were well informed and understood what he was about to do. Overall we will absolutely use Althoff services next time they are needed no questions asked!
In the last six months, Althoff has per formed electrical, plumbing and HVAC work for us. Their technicians have all been courteous, on time, and professional, and the cost has been reasonable. Would definitely recommend.
Dr. Rob Nelson
It was time for new HVAC. Ugh. Althoff was my was my second opinion. I had committed to another firm already but my building maintenance manager highly recommend I talk to Althoff. They sent someone that night! Thank goodness I did call them. The other firm tried to rush a really big bill$$ on me. Althoff, on the other hand discovered some overlooked items AND offered me more and better options that got me into this awesome Amana Heat Pump with comed and manufacture discounts. Althoff, without hesitation, also credited me for diagnostic , Freon charge and parts for my old A/C. Yay! They are super thorough and very professional. Gil, my sales tech was so nice. great as were the in total 4 guys plus Gil over the course of a week who helped me get a plan and the implement it all in a day. All on time 100 percent. They all loved my dog too.
Super informative. Great finance options and it was 1/2 (we are talking a lot!) less than the other guys but more thorough and better options. I didn’t just get lower end like for like. I got new tech. Love it. I now have Althoffs maintenance program and warranty. I have real peace of mind. If you need anything the do as a service, it would be foolish not to give them a shot. I’m sure glad I did. Also, if your HVAC is end of life - the Heat Pump is an incredible option that can include tax credits, manufacturer offers, and comed discount/credit. The other guys didn’t even tell me about heat pumps or those options. The other guys rushed to try to get me installed that day so I could not look at options
Althoff May not advertise as much as the other guys but they sure delivered. I gave the crew a tip. They were great. 10 out of 10 on ALL measures. They made it all so easy. No stress. No pressure. Honest and helpful. This is a wonderful company. I offer my highest recommendation. Thank you team Althoff.
Maria L
Words can not express how grateful we are to Blake and Dave at Althoff for helping us with an extraordinary unfortunate situation. We closed on a townhouse over the winter only to determine that the AC was not in working order after the most recent heatwave. After having two other companies in through our home appliance warranty company and not being able to find a likely Freon leak in the fairly new system (originally installed by Althoff) we decided to forgo the appliance warranty purchased for us by a realtor and called Blake to beg for a senior installer/repairman to look at the system asap! Dave was sent over within a couple of days, found the source of the leak and repaired it, albeit by having to cut a hole in our newly painted ceiling! But we are not complaining because Althoffs customer service was superb, their ability to repair our system was remarkable (because Dave had to find the leak in the Freon line made by the prior home owners lousy repair of a ceiling water leak which caused a nail hole in the line) AND we can now face next weeks heat wave with confidence in the comfort of our cool home! THANK YOU ALTHOFF!!!
Dan Stevens
I enjoyed the ability to track the progress of my electrician to my house. Chris McInerney was the electrician assigned to do my repair. He showed up on time. He was very friendly, personable and efficient. I will ask for him if I need any future electrical work done. I feel the $270 charge for the first hour was a little high though. I requested a quote for installing 2 light switch timers and was quoted over $1,000 for a job that would take Chris about 30 minutes to complete. I found the timers at Home Depot for $77 each and free delivery. Programming was mentioned in the quote...I can do the programming. So all in all the company does quality work but at a very high price.
Tiffany Grap
My parents furnace went out and they were able to come out the same day and found the problem. The technician,Justin Walden, was very knowledgeable and was able to make a temporary fix until the part was ordered. He was very friendly and determined to fix the problem. They also had a plumber out,Carl Baker, and he fixed their shower handle quickly. He was also very nice and professional. They were extremely pleased with the services provided.
dlimber
ALTHOFF as a great company. We had new HVAC system installed. With tax credits, company promotions, and ComEd rebates. The units were very affordable.
Sherry Gallarneau
Rob was very professional and did a great job replacing heating ducts that had been removed. He took the time required to do the job really well. I would definitely use them again. Excellent customer service from Jeff Miller who bid the job and provided follow up. Highly recommend.
Cindy Flannery
Every time I have needed assistance Althoff has responded quickly and scheduled necessary service right away. Every service technician they have sent to me has been wonderful. Very friendly, helpful, professional and always on time. I highly recommend Althoff.
Cecily Mistarz
The technician was outstanding! He had looked up the repair history for our house before arriving and was aware of our two different a/c systems. The issue was with an a/c air handler suspended in a cramped attic that was seemingly leaking and was causing damage to walls, moulding and wood floors on two floors. He persisted until he found a crack in a pvc elbow, recreated the section (very custom), replaced it and then wrapped insulation around it. He could not have been more professional, informative or effective. Terrific service from start to finish!
Tim Blackwell
Althoff confirmed appointment early, sent communication and a photo of who was doing our service. We were impressed with the professionalism of our tech Todd, he made sure that we were well informed and understood what he was about to do. Overall we will absolutely use Althoff services next time they are needed no questions asked!
Peter Crockett
In the last six months, Althoff has per formed electrical, plumbing and HVAC work for us. Their technicians have all been courteous, on time, and professional, and the cost has been reasonable. Would definitely recommend.