Harbor Air

I meant to write this review months ago. I am a very busy person (like a lot of people) and finally made the time to share how extremely happy we were with Harbor Air! I believe in giving credit where credit is due...and this company certainly deserves it.

They installed a new A/C for us last year when our old system had finally stopped working. We got 3 bids and felt that Harbor Air gave us a fair price. We were also happy with the professionalism and knowledge of Kendall, the owner.

His workers were prompt and did a very good job on the installation. Before leaving, they made sure that we knew exactly how to operate the new unit and all of the many options it offered. There was a couple of times I called the company with a few questions, and they were very eager to help me.

I have recommended them to several people (one of which was my neighbor) who also purchased an A/C from them.

I am very happy with their quality of work and also proud to have hired a Veteran!

I’m so glad I found Harbor Air…the owner.. Kendall is professional informative trustworthy and his prices are reasonable ..which is rare to find!
Tiffany and Mike are worth mentioning as well …All in one a great experience!

Had two a/c older units in our home. One finally went out and the other unit was over 20 years old. After checking around and talking with companies I know we made the right choice. I can not say enough great things about this company. From Tiffany that answers the phone, to the crews that came out, and talking to Kendall I know we made the right choice. This is a straight up reputable company with superb customer service. I would highly recommend this company to anyone that may be in doubt. This is a major investment to your home.

Showed up on time and performed a thorough maintenance of our HVAC system and explained what he did. this is the third time we’ve used Harbor Air for yearly maintenance on our now 12 year old system and they have helped us avoid any HVAC problems.

Kendall and Tiffany were very professional and responsive. Kendall will provide the best option for you according to your budget. He had my 2 ton 14 seer compressor replaced with a 15.5 seer which is more energy efficient. He also installed smart thermostat which I can control from my phone. I’m satisfied with the service and warranty they provide. I will definitely recommend Harbor Air.

I had a great experience with Harbor Air. I've been looking for a good ac company and found it. My AC was working intermittently and rather than replace my 13 yr old blower Kendall came out twice to verify that it was still working fine after tightening a wire and a new filter. I have a feeling most other companies would have just replaced it though it didn't need it yet and grabbed the cash now. I appreciate their honesty and integrity. I also appreciate someone as hard working as Kendall who came out late in the evening to get the ac working again. It's rare to find someone like that these days. Will not hesitate to use these guys when the blower does actually go and I need a new ac unit.

They started our pretty good. First we called them for regular maintenance. Then when our thermostat stopped working, the owner, Kendall, stopped by and replaced a fuse without charge. I was impressed, so when they offered a regular maintenance contract that would cover 6 semi-annual tune-ups, and promised after-hours and weekend service calls with the additional fee, we signed it. After the first tune-up since we signed the agreement, our HVAC broke down and we had to replace it with Harbor Air. They serviced the new system once. It's been a little over a year when our AC stopped working and we realized we haven't had a regular maintenance in the past 13 months. When I called the office, Tiffany told me that they cannot come that day because it's close to the end of the working day, and everyone is busy (What happened to the after-hours service calls?). Then Kendall (the owner) called me and told me what we had to do to try to fix the issue - which was basically doing our own tune-up (that we paid for when we signed the agreement!!). And the entire time he was extremely unprofessional - telling me how he is taking his off work time to help me, and I am being so ungrateful! Anyway, since then I called and left messages at their office number and Kendall's cell phone to schedule our regular tune up - without response!! So we basically paid $330 for 1 tune-up. Unprofessional and dishonest business practice!

Company was great to work with. Pleasant workers. Job done in 1day. I have had 2 preventative maintenance jobs completed. They even replaced the filter in the Air Handler unit. I recently had an issue with my thermostat (Google Nest Generation 1), but Kendall came out and resolved the issue (Nest Power Connect adapter). I have an older house with a 5 wire vs 6 wire for thermostat. Thermostat is working great. I hope to no longer be replacing batteries every few days.

Harbor Air installed a new HVAC climate control system in our 2500 square foot home this year in July 2022. They are one of the best, most honorable and professional companies I have encountered in all my 33 years as a General Contractor.(now retired) Their entire staff are courteous and knowledgeable and provided prompt and expert installation. I strongly recommend this company for anyone in need of any air conditioning service. Kendall and his wife Tiffany are not only the owners but are hands on in addressing ones needs with their pleasant manners ; dedication and addressing any and all concerns of the home owner.

Kendall, Mike and the entire Harbor Air crew are just wonderful!! Efficient, thorough, very professional, respectful of your property, explaining everything they are doing, and kind!! Unlike most contractors in Florida, they care about doing a good job and treating their clients like family!