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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

Ryals Brothers Inc. Air Conditioning & Heating Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
E J

Came home to an unresponsive fan in my AC on a Holiday weekend Friday. I entered a request online with Ryals, expecting to hear from them on Wednesday after the Holiday. I received a follow up email at 8 am on Saturday and then a text follow up around10:30 saying that they didn't have the part I needed for my repair in stock and the supplier was closed for the Holiday. Ken called a few minutes later and said they had the part I needed at another job, a new construction, and he would get the part from that job and replace it when the supplier opened later in the week. Ken and his employee arrived by noon and had the repair completed in 20-30 minutes. Awesome job and great communication.

Victoria Marie

All i can say is WOW!! What an amazing company. Ryals has been nothing but helpful to us. We were almost scammed out of 6k with another company. I called up ryals to get a second opinion, expressed my frustration, and the receptionist was very, very sweet and very helpful. We had 2 technicians out within 2 hours. Took them less than 30 minutes to diagnose the issue we were having. The technicians were very thorough and explained everything. The overall experience was great and it saved us a ton of money. Our AC is working like a charm. Needless to say we are very thrilled and will be sticking with this company from here on out.

Babbs

OMG! This was the best Service Experience EVER! My A/C of only 2 years broke so we called the best dealer we could find and we are glad we did. The reviews are on point as this was awesome from the start with the main office scheduling me right away for next day. Then the technician and I went over what I thought was going on so they would be prepared. Then a different person came to service the unit because he could be here earlier - but he had parts and knew everything we talked about. Great job at Communications! Then to top that off they fix it in no time for very little money and I am forever using Ryals Brothers for all my A/C needs period. Finding these guys for A/C Service is the best thing to happen in a long time. Great Job! New Customer for Life!
-Tom and Babbs

AnnMarie Silveira

We had our AC unit on top of our flat roof and it needed to be moved before getting a new roof. They moved it quickly and were super accommodating with my schedule. They also annually inspect our AC unit and I've never had anything but a good experience. Highly recommend!

Amber Jacobs

I have been using Ryals brothers for the last 8 years. They have been nothing short of amazing! Any issues I have had they have typically addressed same day if not day after. Very grateful to have found such an honest, dependable company that keeps customer service their number 1 priority!

Debbie Jones

Ryals Brothers are amazing. Ken is the best. So glad I found them. Had new AC installed 7 months ago from another company and have had nothing but trouble such a nightmare but Ken came in and had it fixed in no time.
I will never use anyone else . Thank you Ryals Brothers !

Travis Brock

*True story*
Ken (Ryals) came out to give an estimate to get us back up an running. Other companies told us we needed a new compressor which is the heart of the machine big $$ . Ken said no way all you need is a fan motor . Our unit was older and I didnt want to keep putting money into it so I asked for an estimate for complete new system along w new fresh duct work. Old duct work was from the 70s (We had little kids so we wanted new fresh air quality)he didnt charge to replace the new fan motor and said I will keep your family cool until we install the new system WOW who offers that?! Ryals is different than your regular AC repair services honest and top quality work. Protect your investment and let them annually service and clean it. I reccomend them to EVERYBODY!!
P.s.Here is the picture of the old Lennox another company installed vs the new Bryant w new Duct work top quality install and product!

Jay Chastain

The air conditioner is the most critical appliance in a Florida house. Ours needed to be replaced and we wanted it done right, so we called Ryals. The entire team was both responsive and very thorough in understanding our needs.
Their service, professionalism and expertise are excellent. They listened and took our needs into account when designing and installing our system. The level of craftsmanship and care are excellent. Ryals offers the best value and service for this critical system.

John Maruca

Ken and Ryals are simply the best! They have been taking care and maintaining my home AC for the last 16 years. When it came time for a new unit, the process from contacting them, purchase, and install was amazing. They take tremendous pride in the work they do. It definitely shows up in the final product. The whole system works amazing and my home is way cooler and less humid then it used to be. They stand behind their work. Thanks again. John Maruca

Isabel McKenzie

This company is outstanding! Our air conditioning was not working and I called around 3:00 pm. They had Ken come out after 5:00 pm on same day. It started working that evening, but by next day it got hot again. Ken came again and stayed past 11:00 pm until he found the problem which was the thermostat. It was an old one that we had for many years. It was finally replaced and all is well. Ken was honest, kind, knowledgeable, and a true professional. We recommend Ryals Brothers to anyone looking for an air conditioning company. They are truly the best in town!

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