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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Cox Heating & Air Conditioning Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Anita Treiser

I would highly recommend Cox. They replaced our AC ducts and were terrific. Their pricing was fair, the team that worked on our house - Joe & Corey - were knowledgeable, diligent, timely, cleaned up beautifully and nice guys. We will continue to use Cox for future work.

Charlotte Bolander

I hired them to replace AC unit in Mission Hills condo, where they have a long standing relationship. The previous owner used them, so I followed up with Cox.
I was quoted a price of 4600$
to replace unit. I paid in full.
The installers were there less than 2 hours. The unit was flipped out in less than 2 hours and I was told it would be half a day installation. Had to have service several times in first 90 days. Then when heat was turned on, no heat. This was suppose to be a brand new unit. New unit had to have a part ordered for us to have heat.
Very unhappy with their service and products. Buyer beware. This company may have been in business for over 50 years, but there service needs to be better.

John Hildebrand

Previous homeowner has used them for years and I understand why. Tech was earlier than promised, they called and asked if it was alright to be early. Tech went to work promptly and service took about an hour. AC is running great. Excellent experience and I will use them in the future

Jonathan H

What a great experience! Way better than I thought it was going to be, I was a little nervous to call a different company than I had been using for years. My other company told me 2 days till they could come. The Cox gentleman came in the same day and had me all fixed up by dinner time. Seems to be a great local family business that really cares.

Jacob Plaza

Called them in a pinch, they sent a great man named Tommy who took care of making sure our a/c was up to snuff. In and out in under an hour, and my a/c is blowing cold again!! Great work and better personnel!
Thanks Cox Heating and Air!!

Well, a year after moving in to our house the heat pump, now over 20 years old, decided to stop working. I chose Cox to replace the entire hvac system and boy did they not disappoint. They showed up when they said they would and they completed and tested our system in just a few hours. We couldn't be more please with the level of professionalism and service we received from all who were involved in taking care of us.

carol corlett

Been with Cox for 20 plus years, always amazing customer service! Referred them to my Brother in laws Mom. After dealing with two other local companies, both quoting $10,000 plus work needed Cox's Mike King came out and explained the work needed was all under warranty and to contact the company who installed the AC unit. Thank you Cox for being honest, professional and not taking advantage of an 80 year old women! you guys rock! sincerely Carol Corlett!

Riley Madison

Our AC unit was going out and needed to be replaced. We received quotes from multiple companies and decided to go with Cox. At the time of the quote we were impressed with the professionalism of the gentleman as well as the products that they offered. The day of install went smoothly and the guys went above and beyond. Would definitely recommend them!

Jeff Richardson

I'm a property manager that manages over 2,000 units and one on my units had the A/C go out over night and needs service immediately. My normal person can not get to it so I called Cox Heating & Air Conditioning to add another vendor to my list and the service technician/owner was more concerned about how he was going to get paid then helping my tenants who are in their 60's out. I advised him that my office could do a check over the phone for him on Monday or we could have a check cut for him but that wasn't good enough.

Maybe I caught him on a bad day not sure but he didn't seem interested in my business so I wasn't interested in his.

W. M. Westbrook

Called Cox Sunday night 7/2 when A/C stopped. Service Tech returned my call in 15-20 minutes said he would was taking care of other customers but would try to have office schedule service Monday morning. Office called at 8 A.M. and said a technician was on the way. The technician's name was Tommy and he was outstanding friendly and knowledgable. He found the problem within a few minutes and checked the system for any other issues.He answered all my dumb question in an easy to understand way.

Cox installed this Carrier system in 11/2004 and it has ran problem free. My parents used Cox for two A/C units replaced years ago and swear by their reliabilty.

Great service & super techs. Tommy is a fine example of an honest hard working technician that really knows his job. Thank you very much for a cool fix to a very hot problem.

Kimberly Shaw

I have used Cox in the past and been happy with the service. But this weekend, they outdid themselves. I arrived home on a friday evening of Memorial Day weekend to find my condo at 84 degrees and my AC not cooling. I called Cox and they promised to call me Sat. morning. They called early and gave me a time window, showed up early (in a good mood) and had it up and running in less than an hour. Rates were very reasonable and my technician was very pleasant and cordial. Thank you Cox Air Conditioning for saving my holiday weekend!

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