Cox Heating & Air Conditioning

We’ve been Cox clients for more than forty years. This morning, I called to report the AC unit for my guest bedrooms quit just as my guests arrived. This afternoon, Joseph R came out, completed a thorough assessment, did some expert troubleshooting, identified and fixed my problem. Joseph explained everything to me in a clear manner. I really appreciate the professional and efficient service we have always received from this stellar company.

I will always recommend Cox A/C! They know how to conduct their business with integrity! The schedulers are compassionate, yet professional. They get you scheduled as soon as they can possibly fit you in, and because they have so many technicians/teams out there, they can usually schedule you pretty quickly. The communication couldn't be any better. They will call you when on their way and they are accurate. Once the technicians arrive, you are confident they can address the situation quickly and facilitate the repair promptly. And, the technicians give you an overview of their findings and repair. I cannot recommend them enough!

I had COX install a new HVAC system a few months back and the salesperson ( Kerri ) along with the installers were wonderful. Everything went well and they all knew what they were talking about. The system has been working great. Yesterday morning I had a slight issue and needed a tech or rep from COX to stop by my home to address the issue. I called COX and they were right on it. Had the tech here the same afternoon and at a time that worked for me. Thank you for the quick response, attention to detail, answering any questions and a quick fix. I really appreciate the great customer service.

OMG what a life saver. Our unit went out last night, we called and asked for service due to temps rising (89). Hubby and son found the breaker tripped, so they reset it, called Cox and cancelled the appointment. Unit ran all night, cool but not cold. I said a prayer when I left for work this morning that it held. Nope (I knew it wouldn't but I hoped it would). Hubby put in an emergency call at 5am and then again when they opened. He spoke with Lisa who let him know that it's crazy, everyone is out and they will try to get to us. I got home around 3:15p, (insert sad face here) it's 89 and rising. Hubby let me know the circumstances. Oh well, let's make the best of it. A call came, he took it, him and kiddo are messing with the thermostat and the next thing I knew, my "knight in shining armor" Tommy is outside changing out the capacitor. Thank you, thank you Cox! I really didn't think we would see anyone til tomorrow (I'm trying to figure out where I'm going to sleep since I have to work tomorrow lol) Out for dinner we go (I'm not cooking!) back home and it's now a "brisk" 83 but the air is cold and coming down. I can't thank you enough! Hats off to Lisa for her help and Tommy for getting us up and running!

Cox came to our rescue 7/1. AC suddenly stopped without warning and a tech named Dan made the decision to come to our home even though we had not used Cox AC before.
AC got fixed and in the future we will have a contract with Coz AC. Once again thank you Cox and Dan.

My air handler stopped working. Contacted Cox as their web site said they have 24/7 emergency service. Got a call from the tech who told me since I'm not a regular customer he could not help me, So unless you are regular customer, Cox doesn't care about your needs.

COX Heating and Air handled the installation for our new home construction in 2016 and has provided semiannual service ever since. We have been extremely pleased with their responsiveness, professionalism and quality of their service technicians. James M came out today and spent extra time making sure that our system was operating in top condition. He was knowledgeable and efficient. I would highly recommend Cox HVAC to anyone looking for a new system installation or recurring service.

The office is great to work with. Our technician, James, was excellent. He was pleasant, professional, knowledgeable, and able to diagnose our problem and fix it quickly. I appreciate COX heating and air conditioning and recommend them highly.

Had my maintenance check today with Ron. He did a great job, even while it was pouring rain! Educated on systems, and really nice guy. Good response on their call. Love it!

Highly recommend. Easy to work with and great service. They helped us out with an ASAP home A/C emergency the day before a vacation, the technician diagnosed and had it fixed in less than 15 min.