Steel T

Could not have been more pleased with my entire interaction with Steel-T. They promptly answered the phone when I called on Wednesday and transferred me to a scheduler who sought to understand the issue prompting my call and then told me that Steve would be arriving between 8 and 12 Friday morning. She also said that Steve would call about 30 minutes before arriving at my house. That is exactly what happened. When Steve called shortly after 8 on Friday to tell me he would be arriving soon, I asked him if he had booties to wear over his shoes in the house. He said that they always cover their shoes when entering a customer’s home. Following his arrival, Steve diagnosed and fixed the problem in short order, and everything has worked perfectly ever since. After fixing the problem, he briefly retreated to his truck to prepare the bill, which he reviewed with me on a hand-held device and subsequently e-mailed to me. I paid him, and he was on his way. Steve was very personable, communicative, and competent. I will definitely call Steel-T the next time I have a need for HVAC service. Oh, and the price for the service was very reasonable.

These guys saved us!! Moved across the country and upon entering our new house (late on a Friday night) realized it was freezing and the furnace wasn’t working. Steel T was here within an hour and had our furnace back up and running in no time! Jason and Preston were extremely professional, courteous, friendly, and FAST! I would highly recommend them to anyone.

Shawn is Great! He also did estimation observation.

Overall, Steel T was quick to respond to us and their customer service was excellent. You could tell they are very busy but took the time to hear our concerns. For our scheduled visit, our technician (Preston) kept us in the loop with his timing, and worked quickly and efficiently to get us our heat back! Plus he was very friendly and answered all our questions. Thank you so much!

David and Juan were awesome and so efficient in their install! Showed up on time, clean and courteous - best techs in the business! After the install they explained to me in full detail everything about the systems, 10/10.

Steel T did a great job installing my Central AC system. From the estimate visit with Rachel presenting me with my cooling options, to the installation with Brandon and his team. They were all on time, professional and courteous. Rachel explained financing options . Brandon explained the installation process and setup. Answered all of the questions I had. I would highly recommend them to anyone needing HVAC services.

Wow that’s what I’m talking about in 20 years never had my furnace that well maintenance and cleaned and tuned up . Matt and Blake did a phenomenal job. To good service techs , You have their steel T very pleased with service . Allison , thank you so much you were so helpful when i called an scheduled a appointment. Very professional and knowledgeable with what Steel T procedures are carried out. Thanks again.

Your service tech did a great tight job. He showed up on time and explained what he was doing. Also please have Chris give me a call as I want to order one for my daughter Tanya and her husband Eric‘s home. One of their daughters, April has POTS and is very much subject to everything so I would like to get this done for her. Thanks, Jim White

Guy who serviced our home was great, got things working quickly and was lovely to deal with

I selected Steel T to replace my AC when it failed and decided to do my furnace at the same time. Among 4 bids Steel T's service stood out, beginning with the sales process where they properly sized my equipment and did not try to upsell me equipment like a thermostat that was not needed. They even presented options without the furnace as my existing unit was working. Mike was a great help throughout the process. Their bid was itemized and showed the Xcel rebate, an optional cash discount for different combinations of furnace and AC, and even listed the model numbers with links to Carrier's website for more information.

During the installation, the installers Brandon and Jonas did a great job carefully removing the existing equipment from my utility closet and sealing all the ducting before installing the new furnace and AC coil. Licensed electricians also showed up briefly to reconnect the high voltage wiring and confirm the breaker amperage. They were careful to place drop cloths in my living areas and cleaned up any debris in the closet when they were done.

Following the install, Steel T setup a check in for 2 weeks out where one of their technicians would come by to see if I had any followup questions and check on the equipment. They also registered the new units for me ensuring I get the 10yr warranty and submitted the Xcel rebate on my behalf. Overall, I was very pleased with their service and would recommend them. There are cheaper options, but the quality of service from sales to installation and confidence they inspire makes Steel T stand out.