Great customer service from start to finish. I have used them for a few years now on a couple different properties and their great customer care and honest approach to doing business is hard to find. They have saved me hundreds compared to other leading companies in the area and offer a military discount which is always appreciated. Thanks again VG!
Van Genderen is an honest, reliable, professional and just an all around great company. Communication is amazing from booking a service, to having questions answered quickly and efficiently from the office and then the Technician himself (thanks Bob). The service requested is always carried out promptly, with care and attention to your home and cleanliness and all necessary steps are explained well and documented. We were lucky to have found them.
Ryan was very knowledgeable, professional friendly and efficient and easy to work with. We look forward to working with him in the future for seasonal HVAC maintenance & AC maintenance/service. Thanks for doing a great job!
In the midst of a miserable cold snap (way into negative numbers) my furnace decided to stop working correctly. I called this company and they were quick to respond and schedule a repairman. Even though he had a fender bender on the slick streets he came over, diagnosed the problem, ran over to a supply store on those same slick streets and fixed my heater. Thanks so much for your efficiency, competence and great attitude. Highly recommended.
I decided to contact Van Genderen and get their second input. Brad came out, and he knew exactly what he was doing. He was professional, smart and quick. He walked me through what was going on and now how to properly maintain my HVAC system. HIGHLY HIGHLY recommend Van Genderen!
Prior to contacting Van Genderen, I had another Tech from a different AC repair company (Denver's Best heating and repair) came over and wanted to replace my entire HVAC system. The guy inspected my unit WITHOUT any tools and gauges; and just by "looking at it" he could tell it wasn't going to be able to get fixed. He said I had a refrigeration leak, and I was out of Freon. This was a sales man, not a repair man.
Had a burning smell coming from my furnace. Van Genderen was able to schedule an appointment for the very same day. Technicians Dave and Ryan arrived right on time, and were able to quickly diagnose what was up (furnace was running too hot) and why (blower motor wasn't working properly). They replaced the motor for what I felt was a fair price, and also cleaned up the coils. They even gave me some helpful recommendations on filter type and which registers to keep open. They were very professional people, and I intend to use this company for future HVAC maintenance and service.
Van Genderen saved the day! our furnace went out overnight just before a predicted 10° cold front. we called at 8am and within the hour our technician Bob arrived. he had the furnace running and the heat going in no time at all. Van Genderen is our new HVAC go to.
Work done was very thorough! Besides cleaning my furnace Ryan determined why a bedroom was not getting enough heat. He explained options to remedy the issue. Ryan was very personable too!
Jason Roberts
Great customer service from start to finish. I have used them for a few years now on a couple different properties and their great customer care and honest approach to doing business is hard to find. They have saved me hundreds compared to other leading companies in the area and offer a military discount which is always appreciated. Thanks again VG!
Jane Bartup
Van Genderen is an honest, reliable, professional and just an all around great company.
Communication is amazing from booking a service, to having questions answered quickly and efficiently from the office and then the Technician himself (thanks Bob).
The service requested is always carried out promptly, with care and attention to your home and cleanliness and all necessary steps are explained well and documented.
We were lucky to have found them.
Nathan Maxwell
Ryan was very knowledgeable, professional friendly and efficient and easy to work with. We look forward to working with him in the future for seasonal HVAC maintenance & AC maintenance/service. Thanks for doing a great job!
Katy S.
In the midst of a miserable cold snap (way into negative numbers) my furnace decided to stop working correctly. I called this company and they were quick to respond and schedule a repairman. Even though he had a fender bender on the slick streets he came over, diagnosed the problem, ran over to a supply store on those same slick streets and fixed my heater. Thanks so much for your efficiency, competence and great attitude. Highly recommended.
Alan Willenbring
I decided to contact Van Genderen and get their second input. Brad came out, and he knew exactly what he was doing. He was professional, smart and quick. He walked me through what was going on and now how to properly maintain my HVAC system. HIGHLY HIGHLY recommend Van Genderen!
Prior to contacting Van Genderen, I had another Tech from a different AC repair company (Denver's Best heating and repair) came over and wanted to replace my entire HVAC system. The guy inspected my unit WITHOUT any tools and gauges; and just by "looking at it" he could tell it wasn't going to be able to get fixed. He said I had a refrigeration leak, and I was out of Freon. This was a sales man, not a repair man.
Daniel M.
Had a burning smell coming from my furnace. Van Genderen was able to schedule an appointment for the very same day. Technicians Dave and Ryan arrived right on time, and were able to quickly diagnose what was up (furnace was running too hot) and why (blower motor wasn't working properly). They replaced the motor for what I felt was a fair price, and also cleaned up the coils. They even gave me some helpful recommendations on filter type and which registers to keep open. They were very professional people, and I intend to use this company for future HVAC maintenance and service.
Jordan Elmgren
Ryan did a great job servicing our furnace and humidifier! Humidifier had been down for months, happy to have it running again!
J F
Ryan was right on time and very professional and friendly. He did a great job!
Stephanie M
Van Genderen saved the day! our furnace went out overnight just before a predicted 10° cold front. we called at 8am and within the hour our technician Bob arrived. he had the furnace running and the heat going in no time at all. Van Genderen is our new HVAC go to.
Lisa Lafayette
Work done was very thorough!
Besides cleaning my furnace Ryan determined why a bedroom was not getting enough heat. He explained options to remedy the issue. Ryan was very personable too!