IMS Heating & Air, Inc.

Good experiences with these folks! Knowledgeable, no upsells, good better best quotes. We’ll call IMS for future furnace A/C needs

My wife and kids were in a rollover crash today, and two men stopped to help get my wife and kids out of the car, took care of my kids while medics treated my wife. I was at work and got the call. Whoever they were; worked for IMS. I can never repay the kindness toward my family. Just know I’m grateful and won’t forget them.

I cannot say enough about Franklin and team! He was so present and always made time to listen and explain and engage with me as I had questions come up. He clearly had control of the the project from start to finish. A great representative of IMS. For an installation technician, he was impressively engaging and effortlessly communicative about the process. He should be in sales.
Justin was incredibly attentive and thorough and made me feel like my home was cared for and respected.
Caleb came in to work in the attic and he was quick and efficient and a pro.

My furnace stopped working during a cold spell, so I called IMS and they sent someone out right away to do the repair and get us back up and running. Thank you Hannah and Shaun!

Furnace quit working at a rental during below zero temps outside, IMS responded right away and fixed furnace. Highly reccomend them!

Were able to come out on the same day I called. Prompt and professional and fixed my furnace that same day!

What an awesome company! From the owners to the office staff to the technician, everyone was extremely helpful and the customer service was terrific. Mitchell, the technician, was very knowledgeable, polite, and very effective in fixing my furnace. My family was without heat for a night in freezing temperatures outside. Daren, the owner, and Mitchell came the very next day and worked us into their crazy busy schedule. I would highly recommend this company!!

Love this new AC Carrier unit for my house. I like the value on this AC unit because the price isn't so outrageous like a few other's estimated I was quoted with from different companies. Home Depot is where I got this quoted price from. My only reason for the 4 or should be 4.5 stars is the electrician left my garage light switch not working. Other than that the installer did a great job. Highly recommended...

I can’t say how thankful and happy we are with the service we got from Shaun County. He was very professional and was able to fix our AC unit in no time. IMS Heating & Air is a great company and very reliable. Thank you Shaun for your help in getting us back to having a cool house.

Excellent service, they’re very prompt and are very good at communication. I knew when they were on the way along with the tech’s name and picture being provided. Then they worked efficiently to diagnose and after my approval got right to work. Our AC is up and running and we’re very pleased! Thank you for amazing service and work Jonathan and colleague whose name I’m sorry to say I missed!