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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Online estimates
  • Onsite services

IMS Heating & Air, Inc. Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lavon Peters

IMS provided a comparable quote to several other companies, but we selected them for their professionalism and commitment to quality. We were not disappointed. They did an excellent job installing a new furnace and A/C system in our home and explaining both systems to us. The protected our floors, cleaned up when they were done, and were courteous throughout the process. A great company that stands behind their work!

Daniel T

Had a great experience with IMS Heating and Air. Recently got an ac unit installed in my house. IMS made the experience super easy. From the beginning to the end everything was great! They explain everything really well and they’re straight up with you! Had a couple different bids with other companies and IMS prices were the best in my opinion. My technician Daryn was great! He did an awesome job and after he was done he answered all my questions and explained how everworks! Overall my experience with IMS was great! I will definitely keep doing buisness with them and i will recommend them to everyone i know!

Chris Newton

Just replaced our 25 year old A/C and Furnace with a heat pump and new furnace from IMS and they were great to work with. We got quotes from five different companies and went with IMS. The sales person, Deon, was super helpful, tried to get us the best value for a new system and didn't try to up-sell me anything . Though after the initial quotes I up-sold myself after some more heat pump/tax credit research and he worked with me for a good amount of time to build something that fit my desired specs and due to some equipment shortages was able to get us a more expensive evaporator coil that was in stock for the same lower price of the one that was backordered. Franklin and crew on the install were also super helpful, thorough, and did a great job!

Robbie Sipres

Had some issues with my Air conditioning. This a company that truly cares. Technician Dylan L came and fixed my leak I had with my air conditioning and did it fast. He is was so nice too. I had a very great experience with him. Thank you so much for coming out to fix my issue Dylan and thank you IMS for contacting me before he came to make sure I was home too.

Humberto Cruz Long

We moved into a new home and after three weeks we were needing to install a new AC & Furnace. Which for first time homeowners was a very stressful situation. Deon was immediately very attentive and available to help us out on getting an accurate estimate together with the best prices that we encountered after getting a ton of estimates from other companies. Deon was incredibly helpful and made us feel like we made the correct choice for such a big and important purchase for our home.

IMS was able to turn around an book an installation date right away and Franklin & Jesus were on time and incredibly professional. I was walked through the entire installation process before they began and went to work right away. They treated my home and my dog with respect and were very efficient in their work. After installation I was walked through the entire process again and was given maintenance and care tips to make sure everything would continue working as intended.

I am forever thankful for everyone I worked with at IMS. I would recommend no other company to work with other than them. I went from being incredibly stressed with the process to being beyond happy after meeting Deon and the team at IMS.

Kathy Meharg

Elijah called prior to arrival, very professional, identified issue, had part to repair. He checked unit pressures and discussed issue and cost prior. Friendly smile, great attitude, he also wore shoe covers inside home. Very professional at his job! Would highly recommend IMS Heat and Air for your services!

Marc Newhard

If you’re reading this, you’ve found the best heating and AC service company. Shaun was extremely professional and knowledgeable. He was able to determine all of the issues with my AC unit and, more importantly, he spent a lot of time both with diagnosing the system as well as explaining each of the problems. I should’ve called IMS from the very beginning so believe me when I say these guys are the best.

Marc Wind

Very professional, timely, knowledgeable, efficient and personable. We had a new furnace and A/C installed. Starting with Phil the site estimator, and following through with Michelle the scheduler and Andy the lead technician, everyone from IMS was so easy to work with. The installers took care to wear shoe booties, put down drop cloths, clean up, and explained everything they were going to do and did. Plus the prices was much less than my other quote and I got a more efficient system. A 10/10.

Michael Valdez

Elijah Ledezma was amazing! He was very professional and knowledgeable. I have had 3 different companies come out to fix my furnace and AC. He was able to find the problem in the first 5 min he was here. Airflow and all is back to normal. IMS was great!

Parichart Saengchote

We selected IMS to install mini-split A/C for our bedroom because the detailed information and transparency. And we are very satisfied with the professionalism, good system, and and high quality of work.

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