Cooper Brothers, Inc.

I googled "Outdoor Air Conditioner fan motor", and got 17 motors to choose from. I averaged their price and it came to an average price of $139, with the lowest price of $60. Now that is retail for a single motor, but 72 Degrees likely buys them in large quantities and may even pay a wholesale price. Worst case, they are paying $100 for these outdoor electric motors. They charged me $583, but that was including labor. They didn't break out the cost of labor. However, the fan required 4 bolts and two wire connections which would pessimistically take 15 minutes. So at a unrealistically high labor estimate of $200/hour, that would be $50 labor, with $100 parts for $150. So a charge of $250 would have been more appropriate, but $583 is nearly a 400% markup! Excessive. Unconscionable. I'm an 80 year old living on Social Security and 72 Degrees charged a total of over FOUR THOUSAND dollars, which if the markup on the fan motor is any indication, is an exorbitant 300%+, or $2,000+ profit. The technician was great, and the work well done, but fair is fair.

The Tech found the issue with my heater mot going on. He found a melting pipe and made the repair. He was efficient and showed up on time. I am very pleased with the repair. This is a reliable company I can count on.

Cooper Brothers is outstanding. Not only did they fit me in for a repair and then new furnace installation during an extremely busy time ahead of the holidays, but they were so responsive, pleasant to work with and on time. The technician who initially serviced my furnace (Patrick) took his time to really investigate and try to solve the issue while explaining in layman’s terms what he was doing. He was responsive when I called the next day and came right back out to give me a fair bid for a new furnace and the office called the next day to schedule an installation a couple days later. The installers (Shane and Jonathan) arrived on time, were very pleasant, hard workers who got the new furnace and other necessary equipment installed and working quickly all at a fair price. I highly recommend Cooper Brothers and was so pleased with the whole experience.

John came and took great care of us. He took his time, explained all the things he was doing and why. Provided great recommendations with clear explanations of why we should consider his suggestions. Overall we were very pleased with the service. Thank you John!

This review is long overdue but Patrick worked on our A/C unit over the summer. He was on time and extremely nice! He was able to repair our unit rather than recommending to replace it. I appreciate the urgency they had to fit us into their schedule since our A/C stopped working during the small heatwave we had this past summer.

This review is from my mother Alice Frankina:

“I would like to say Thank You to Patrick for being professional, informative and taking care of my husband and myself in a timely matter. We would highly recommend your company because of the way Patrick represents you.”

I want to tell you how much I have enjoyed the friendly service 72 Degrees have shown us with the office staff Meredith, you, and the installers Johnathan, Shane, and Patrick of all person. We received Customer Service with terrific workmanship with the installation. It's an asset to 72 Degrees and is the reason I will recommend it to others and I look forward to doing business with you again in the future.Leighton Horio

Recently we installed AC brand new unit from 72 Degrees Cooper Brothers. Mr. Mitch Cooper and his staff were very polite and their professional quality of workmanship was extremely satisfactory. They backed it up what they promised to do. They are also quite dependable. Therefore, we recommend this company with absolutely no reservations.

I have used Cooper Brothers several times over the years, and family and friends have employed them upon my recommendation! I have always had good experiences, and the most recent was no exception. Patrick H. came to my house to evaluate my upstairs furnace, which was not acting right. He spent significant time going over the whole unit, and as I pretty much suspected, found that it needed to be replaced. In the course of his inspection, Patrick found that I had a carbon monoxide leak upstairs by my bedrooms. He shut down the system and advised me to not try to use it until he had returned to replace the furnace. He also took the time to inspect my downstairs furnace while he was here, which was a bonus! Patrick came back three days later (on a holiday weekend, at that!) and literally labored over the replacement of the furnace, which he found had been inexplicably epoxied in place by the original installer. No easy job and he worked VERY hard! Besides his ability to perform the work, Patrick was super friendly and upbeat and kept me informed throughout both of his visits. No one enjoys paying for stuff like this - but Patrick at least took some of the pain away by being a nice, responsible worker. And now I have heat again!!

The repair techs have always been very efficient in correcting problems. They will always point out concerns that may need to be addressed in the future.