We Care Plumbing, Heating and Air - Orange County

During service call for heater technician said pilot was out. Did not seem to want to listen to the person that loves in the house. Tried to explain it works but take a while to turn on. He did not seem to get that on a 45 degree F morning that it could not be possible 75 F in the house unless the heat was on. He refused to listen and left. I think you should listen to the person that loves I. The house before jumping to conclusions....then we heard he was new smh

We had your guy come and do an yearly inspection and he sed that our unit needs coils that unit is like 3 years old how can the coils be bad I think that guy is just out to burn people very 😡 upset

Installers were prompt, polite, clean and very efficient. They stayed until the job was complete.

Anthony was great and courteous. I would not hesitate to use this company again.

I connected with We Care through Costco. Javier came out within the time window appointment. Called first prior to arrival. All I wanted was a basic system check to ensure my AC system was working properly. Javier provided just that in a professional and honest manner. No high pressure sales what so ever. Was very pleased that my system tested out just fine…..for now. No work was needed. If Javier is representative of the face of this company I would not hesitate using them in the future.

Jose Elliot did some plumbing work for me November 23, 2022. He was thorough and kept me informed throughout the whole process. I am extremely satisfied with his work and professionalism.

Service representative was very thorough. He knew what to look for and explained everything in depth. He was on time and very detailed.

The technician called me when he was on the way, arrived when predicted, and professionally addressed repair of our tankless hot water recirculating system. He persisted with the contact with the manufacturer's technical support and let us know what our repair options were.

Our Tech, Arturo explained what he was going to do, as well as his findings upon completion of a maintenance inspection. We appreciated the detailed explanation of the pros and cons of repairsatthis time. We are also appreciative of hisplan to insure the project is completed in a timely fashion.

Our technicians arrived on time and completed the job well within the estimated time frame the same day. They were polite and friendly, careful not to make a mess, and really knew what they were doing. The installation went smoothly and we're very happy with our new system!