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Rite Way Heating, Cooling & Plumbing Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Stephanie Cunningham

This company was great to work with - we were being ghosted by our prior electric company, and did not realize Rite Way did electric work, and they did a fantastic job. We needed some canless lights installed and they did the job quickly and professionally. I really appreciated how responsive and communicative they were about everything. Even getting the quote was extremely fast and transparent. Oh, and they patched the drywall! Our old electric company just left gaping holes in the walls and ceilings, so this was really nice. I hope to work with Rite Way on the rest of the lighting work we need to do throughout the house.

Thomas Chacon

I've been dealing with AC issues as of late. My air was not cooling my home, and inside was 85-88° inside! Called Rite Way to assist me and assess my situation. Spent the day patiently waiting because I understand they have a busy schedule. The technician came and assessed my coils needed to be cleaned and that nothing was wrong with my system.

Didn't make sense because underneath my manufactured home was cooler than my home. The technician went underneath and claimed nothing was wrong. I paid $100 and ended up going underneath myself and found my flex duct was completely disconnected and damaged. I'm no Technician, but you will see in the pictures of what I pulled out. The service they offered me was for over $500 to clean my coils. What would that have helped if my duct problem was damaged and disconnected?

There's room for improvement, and I understand we overlook things, but this review is based on the experience I had. I waited to write this review because I was told I'd be called to have my situation taken care of. That never happened. I ended up fixing my own issue that cost me $114. My AC is now working, and my house is cooler. I wouldn't recommend using their service based on my experience. Staff and everyone seems great and professional. Wish this could've been a 5 star review. Definitely not satisfied and will never use their services.

Carrie Lambertus

I would recommend this business for anyone who wants their project or repair done right the first time. It has been years since we have experienced a service that does everything correctly from the moment they book your appointment through completion. Daniel did superb job of diagnosing our water softener issue and installing new loop piping to our water softener to standard. Daniel was informative, and polite and a clearly takes pride in his work - an expert in his craft. Will use this business again!

Eric Rosdahl

I called Rite Way when my air conditioner didn't work. I had seen their trucks in my area and media advertising. I checked out the website and liked what I saw. Rite Way did an excellent job of keeping me informed on the details of my appointment thru email and text.
Chris Munoz, the tech that came to my house, was the best! My situation was more of a challenge I believe, but Chris was very thorough in his investigation.
Chris constantly explained every detail of what he was doing and what was going on.
At the end of his diagnosis he reviewed the issues and offered alternatives in great detail. Chris and the Rite Way team have been the best in service from start to finish that I have ever had.
I am looking forward to working with them.
Also my dog liked Chris!
Call Rite Way! You will be glad you did!

M Minor

Pedro was great! We have an older home that needs some plumbing upgrades and he took the time to thoroughly go over everything as well as advise on multiple options. I also added a few things to my list to have him look at and he was more than happy to accommodate. I look forward to having him complete the work because I am confident he will do a great job.

I wanted to leave another 5 star review for Monte. We hired him to fix a laundry list of issues with our electrical. I don’t even know where to start. He went above and beyond at every turn and truly feels like someone that cares about your safety. He feels like someone I’ve known for awhile and that treats you and your home with care and respect. He is extremely knowledgeable, and more than willing to explain things or discuss what’s going on. I truly cannot say enough great things about him. There is absolutely nobody else I will work with.

Thank you Riteway, you have an amazing team!!

Ghost Rider Ordonez

I hired Rite Way to help with a shower and faucet install. I was replacing the old shower head and faucet with a new tub and shower faucet and shower head replacement. My plumber Nathan was great. He was professional, courteous, and did a really nice job. He kept me informed throughout the process. I highly recommend Rite Way. Thanks.

Ronald Stamps

Nathan came to our home to inspect issues that we were having with our Air Conditioner on one of the hotter days of the year. He completed a thorough inspection inside and outside, including going up into our attic. He presented us with options for repairing the unit, explaining each option thoroughly. He was very pleasant, professional, and a pleasure to work with. I highly recommend Rite Way and will call them for all our AC and heating needs. A+++

Jack Kulawik

5 STARS ARE NOT ENOUGH!!
I had some issues in my utility room, as my home is +65 yo and things happen with old pipes. (I'm 70 and I know!)
MARCO NORIEGA came out and gave me several options to resolve the issue. He explained everything to me very clearly, told me what he'd be doing and did an absolutely tremendous job!
His skills are very professional and he's also quite friendly and courteous. He left the job site spotless.
Yesterday Marco was the face and voice of Rite Way. It says a lot about the company to have these kind technicians on your staff.
Very satisfied with Rite Way for all my HVAC and Plumbing needs.

M L

Rite Way heating, cooling, & plumbing is an amazing company! They arrived quickly and were so professional! Jorge was so kind and explained things so well. Also, the project manager, Heath, was amazing as well! We cannot recommend this company more! They’re amazing!!

mindy smith

I called Rite Way Monday afternoon to have someone come out and give me an estimate on how much it was going to be to replace my water heater. The lady I spoke to on the phone was so nice and got me set up to have someone come out Tuesday to give me a quote.
Brandy comes to my house on Tuesday five minutes early, was super helpful with what giving me my options. She was friendly and professional. Once me and her figured out what was best for my house and budget we signed the paperwork and not even two hours later Marco shows up ready to install the new water heater! He was also super great and professional! While he was working on the heater I was putting in a new toilet in my guest bathroom and he even was willing to give advice and make sure I did good job on that.

My experience start to finish with Rite Way was fantastic! For future work needed I will definitely be going back to them!

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