Greenwood Heating and Home Services

Chad let me know when he was on his way, shared a photo of himself, gave an estimate on his arrival and shared tracking. This was so much easier as a customer than waiting. He was very friendly, considerate and explained what he did and found. Excellent customer service!

Every technician from Greenwood (and we have had perhaps 10 or 15 individuals in our houses over the years) has been friendly, knowledgeable, and professional, and always creative and good natured when needing to solve a problem. I can’t recommend this family-owned business enough.

Imran is one of the best people and technicians I’ve had the pleasure of working with. We used to have our HVAC serviced by a different company and now, I’ve decided a switch is in order.

Great service, options were thoroughly and honestly discussed and estimates provided…I couldn’t be more pleased. Greenwood has gained a new customer for life and they can thank Imran.

Brendan arrived right on time and was very thorough in servicing our furnace, filter and carbon monoxide detectors. He also explained very clearly of what to do to keep the system running well. I highly recommend his service to anyone.

Giant, overpriced, bureaucratic company. If you want to fail your electrical permit twice, have your gas left off after they install a new heat pump, need to be at home FOUR MORE TIMES THAN NECESSARY for ping-pong between inspectors & electrical teams, and get no apology (or even response) from management, then absolutely sign up for Greenwood’s service! Otherwise, you can probably find someone a lot cheaper. Avoid like the plague. 12 months later and our permit still isn't finalized.

2021: Spent $22,000 for a new furnace and HVAC system. After only a few years the thermostat stopped working (2024). Called Greenwood; diagnostic technician $330. The tech got it working again and said his work has a 30 day warranty.

Not two hours later, same thing; the thermostat stopped working. Called Greenwood Heating back and was told I’d have to pay an additional $575 for the same tech to come back the following day. After complaining about the additional cost, it was reduced to $375. I continued to push. Then the cost was further reduced to $330 due to being a Gold Member (Gold Members are customers who schedule regular annual maintenance visits). I respectfully continued to complain. I eventually said I expected a technician to come out without fee. After having to wait for a phone call back I was told the fee would be voided.

We have used this company for many, many, many years! I cannot express how truly disappointed I am in Greenwood Heating customer service and company policies.

Andrew Martinez was prompt and did a fabulous job doing maintenance work on our furnace, AC, tankless hot water system. He explained everything he was doing and was very clear. Thank you Andrew!

I have heat pumps on all three levels of my home, and I have had Greenwood heating and air conditioning service plan for the past several years. The technicians are always extremely polite and professional and responsive. Brenden was fantastic.

All of the technicians from Greenwood are always knowledgeable, professional and friendly! We pay what we feel is a fair price for reliable and excellent service for one of the larger investments one makes in their home.

Ali and Jordan did a wonderful job cleaning all of the vents in our three story townhouse! They are so experienced, personable, organized and professional. We really are breathing BETTER!!!