Mercurio's Heating & Air Conditioning

From the initial visit to the last minute of install on my new furnace and heat pump, I felt informed, involved and inspired. I tend to ask too many questions yet i never felt ignored or not taken seriously. Fast to respond, quick on the job and unafraid to stay beyond schedule to reach their goal. Before leaving they made sure i understood my devices and helped me practice with the settings and made sure everything was working as promised. Will absolutely refer and hire again when needed.

We met with representative Tyler on a Monday to get an estimate. He was not pushy at all and gave us several options. Walked around discussing with us our wants and needs before anything else. He made suggestions and answered all of our questions.
We chose a two unit ductless system. By Wednesday the team was here to install. The five members of the team, Matt/Arnold/Bill (install) and Rich/Chuck (electrical) are so good at their jobs.
All six men are professional, clean and hard working . They all are transparent and communication was as important to them as it was to us. They kept their work areas clean and made sure our new flooring did not get dirty. Answers all of our questions and put in a long work day.
We are very happy with the end product and highly recommend them to anyone needing work done.
Our adult daughter was impressed and asked for their information.
Truly great staff!!!
A+ ⭐️⭐️⭐️⭐️⭐️

The techs that came to install a new a/c unit were professional, patient and personable! They showed me how everything worked and walked through maintenance items - really appreciate the thoroughness.

It’s already feeling cooler, just in time for summer!

Ben was quick, professional and made sure to explain the process and pricing options well. I felt confident in my purchase. Install techs, Jeremy and Michael, came on time, professional appearance, wonderful job, cleaned up along the way and worked hard! I would most definitely recommend them to anyone wanting a fair price and an amazing job. Thanks guys!! Danielle was contacted to come for a follow up the next day…. In and out in an hour with the fine quirks reset and one more component installed! Danielle was also friendly, helpful, on time and sure to address all of our concerns effectively and quick too! Thanks again!

The two man crew that replaced my electrical panel were amazing
They answered any questions I had and they explained everything that they would be doing. They finished ahead of time and other than the beautiful product they installed, you never had known they were there. Nothing was left behind. From start to clean up I was very impressed. Your company is lucky to have employees like this
I'll be sure to let everyone know who to call if they want the best. Thank you very much,

Finally AC in our home, and 10 years of service and parts on this system!

In short, Mercurio's offering:
- American Standard or Bosch System options.
- 10 year guarantee built into the price
- Insight and knowledge tailored to our needs, (even helping us understand what our needs were)
- Smooth and thorough install.
- Air Scrubber Special for June

The full story:
After doing our diligence of getting several bids on a heat pump to tie into our existing gas furnace system, Mercurio's stood out to us for the thoroughness of insight and expertise to our system done not just correctly, but tailored to our needs and desires. They also had more tier of equipment options that allowed us to really sort out a best fit. Beyond that, they stand behind the gear and service it if anything goes wrong for the next 10 years, which meant we felt very comfortable that they would care about the install and equipment otherwise they'd be in for a lot of labor.

The install:
Once we selected our package and ran about a half dozen emails by our salesperson, Steve, we had the team out (much sooner than expected) and they were off and running. One hiccup we encountered was that the coil size added to our furnace meant there wouldn't be enough room vertically, but Kyle W and his team pushed and pushed until they found a good solution that allowed us to the stick with the gear we'd chosen. Simply our filters needed to be relocated to our intake vent and it's just a matter of where we go to replace the filters. Easy.

Then the next day Donald and Jeremy came by to finish things up and run our system through some tests. After they were finished, they went through a thorough checklist with me and we were up and running with a quiet, powerful system that not only made our house feel tolerable in the hotter weather, it has brought the feel of the home up in value remarkably. A little hard to explain, but you feel it. We're extremely happy, our first week in, and I trust we will continue to be for a nice long while.

Highly recommend, thank you!

Dani was fantastic! Very knowledgeable and professional. She clearly explained my options and answered any questions I had. She did top notch work while providing excellent costumer service at our home. I’d recommend Dani and Mercurio’s without hesitation. 100% great value.

Great service from Kevin! He’s knowledgeable, friendly and professional. I appreciated his attention to detail and his explanation of what he did and why. I highly recommend Kevin and Mercurio’s!

I was able to get an appointment to review my existing system for two days out. Very quick. They called to say their person was on his way and texted me as well. Don't remember his name but the young man who just came out was polite, knowledgeable, fast, etc. (ah, McCoy just left me a thank you text). I suspect their price is in line with other companies. Well done.

This is the third great experience we've had with Mercurio's-- first, replacing our water heater; second, installing a new gas furnace; third, installing a heat pump. Every time I've been amazed and delighted by the professionalism (and sheer likability) of everyone involved, from (most recently) Athena the estimator to Dan the installer and his crew. Nearly a week later, I'm still gobsmacked they were able to install the entire heat pump system in less than a day! Will be forever grateful to the old neighbor who first recommended Mercurio's to us.