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Cutting Edge Total Comfort Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sheryl Walls

Terry, the 1st associate we dealt with, knew what was needed and put us in touch with the right person at Cutting Edge. They were able to come out to our home quickly, gave a very fair quote, showed up on time, and did the work perfectly! I appreciate Anthony and Kris for their patience answering all of our questions and clearly explained what the issues were and what they would do to correct the problems. Kudos to the Cutting Edge team for going above and beyond what we expected!

Pastor C

Steve came out and diagnosed the problem right away. He was courteous, kind and truly professional. He is definitely an asset to your company and I welcome him to work on my A/C anytime! Calvin Hill

Shon Reed

Our heating system had gone out right as Norfolk hit another cold snap. Becca and the folks at Cutting Edge Total Comfort were on time and quickly made the repair. It was excellent service and we are happy to say that we have a warm house again.

Amber Riddick

Mandy has been extremely helpful with assisting my family with an issue that involved another company. She was thorough and prompt with her communication with my family. This company does great work & they are super respectful of your home. 10/10 would recommend.

Calvin Davila

Steve M at cutting edge was awesome-
Easy to talk with, direct and got right to work. Hvac up and running with new compressor fan. If you’re in search of repair give them a call !

vickie smith

These people are awesome. After several contractors came out and weren't able to find anything wrong, a Cutting Edge Total Comfort came out. Brandon was here 10 minutes and discovered the control board was bad. The part was ordered and Rebecca came to install. While here she also discovered only 1 of 2 burners were operating properly. She took care of that as well. Now we have plenty of heat. Crystal in customer service was awesome as well. They are very knowledgeable and efficient. This company comes highly recommended.

The Smiths

Marsha Hopkins

Kris and Anthony were very polite and concern about our well being. They were all about making sure our needs we're met. They're very professional in getting the job done. I Highly recommend The Cutting Edge Total Comfort for any of your HVAC needs, they do excellent work. Thanks Kris and Anthony for job well done.

A. B.

BJ and Adam were very professional, on time and willing to help me learn more about my HVAC. They took the time to explain to me features I could add to my current system to prevent significant emergencies. BJ and Adam were very friendly and courteous, and an excellent representation of the company. Five stars all around!

Damaris Santiago

BJ and Kris were the technicians that came to my house. They were professionals, courteous and knowledgeable. They took their time to explain everything to us. Highly recommend Cutting Edge Total Comfort

Franklin Baez

I respect this company for correcting an internal error within 4 hours. I requested two units for a preseason check, but only one was completed within an hour after the technician left. I received a call stating their error and an expectation for a technician to arrive in a couple of hours. All of this occurred while I was at work. I was glad to see such high quality and customer service. P.S. Thank you, BV, for handling the error after your working hours.

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