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Amenities

  • Wheelchair accessible parking lot

North Star Heating & Air Conditioning Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rosalina Brunt

John was awesome! He went out of his way to troubleshoot an unusual noise coming from my AC unit and took the time to fix the issue. He also showed me the correct way to install the filter because it never made sense to me. He was also very kind and professional. Thanks John!

Kandice Randal

North Star is one of the best contractors I've ever worked with. When our old AC unit went out in the middle of summer, not only were the technicians there the same day, but they were also able to replace the whole unit that following day. When the techs arrived, they laid down a liner on our floors and wore shoe covers every time they came in and out of our house; they were also on time and friendly. The best part about using this company is that after the job was finished, a supervisor returned a few days later to review the work and ensure everything was done correctly. We had to call North Star again when our furnace needed to be fixed, and it was the same technician that installed our AC unit, which was nice.
I highly recommend this company for your AC/Furnace needs! Very professional and trustworthy.

Doug Mackay

The guys at North Star are top notch. My AC went out during one of the hottest weeks of the summer and they were quick to respond. I’ve been needing to update my system for a while now and they were fair, hard working, professional, and honest with installing my AC unit and Furnace. That’s about all you can ask for in a company. I highly recommend these guys for your HVAC needs.

Laura

Daniel the technician was very helpful and answered my questions, and educated me on all my options. He was perfectly on time and the scheduler gal worked with me to assure I had a technician come between my two jobs. Northstar had great service. I got their information from a friend who promised no pushy sales...and indeed there were no pushy sales. Daniel resolved my AC issues with repairs and fully educated me on options for a new AC and considered the age of my unit. I feel like he was a friend trying to help me make the best decision. I was super impressed with his help. Thank you!

Amanda Hechler

I would give more than five stars if I could. I had my air conditioner replaced years ago with North Star Heating & Air and have had no problems ever since. Every year they come out and check up on how everything is running. Ben came to my house today and I was impressed with how friendly, professional, and knowledgeable he was. Every interaction I have with the company has been pleasant and I could not be happier with the products and service I have received.

Josh Allison

Our heater blower fan went out early morning. We called a few other places and got astronomical bids and "you should just replace the whole thing". We called North Star and they suggested a reasonable fix. There are so many sketchy places out there, I am glad I called North Star. They will be the only call I need to make from now on!

Pamela Carpenter

Daniel was fantastic. He was very professional and personable. I felt very comfortable with his assessment and explanation regarding my A/C system. I would highly recommend this company for your A/C repairs and maintenance. Moreover, I felt like I was taken care of by a friend or family member. I didn't feel any pressure to do anything unnecessary and felt Daniel was looking out for me not only in the moment but for the future regarding the 'health' of my home A/C system. He was also very nice regarding my pets. :)

shannon trujillo

John was very nice and professional. They sent out a technician the same day for an A/C issue.

Clinton Curtis

Randy came to my place and was great. He offered solutions to resolve my ac unit and I truly felt like he was trying to help, not just sell me a new system.

I would definitely use North Star again and highly recommend Randy.

Tanner Nielson

I had Daniel and Tom out to my house. They fixed my furnace quickly and the cost was $6850 cheaper than what I was quoted at another company. They were great and I’ll be using them going forward.

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