Tiger Services Air Conditioning and Heating

I was very pleased with the service I received today from Tiger Services. I called a week ago to schedule a heater check and was able to get an appointment this week (while other companies I contacted told me the soonest they could come out would be months away). The technician, Emanuel, arrived on time and got right to work. He was polite and friendly and explained every step during his visit.

I definitely recommend Tiger Services for your AC/heating needs!

UPDATE: Tiger Services responded to this review, claiming issues with the air ducts again(a $3K+ fix). The issue was never the ducts, as they claim. The issue was with the thermostat, a $200 repair. Our new AC company knew that from the start, came out, replaced the thermostat and we have had AC since. I reviewed that company too if you're looking for a new AC group to work with. They were awesome.

Whatever you do, do NOT use Tiger Services for your AC repair. They were expensive, offered pricey solutions before they tried less expensive options, and they misdiagnosed our issue over and over again. They are not the apex AC predator their name implies unless by 'Tiger' they meant clients might be living in some jungle-style heat for weeks. Maybe a name like Boa Constrictor Services would be more appropriate since they'll probably squeeze you for allllll. thatttt. money. Want the story? Read on- they got me real mad!

We had an issue with our AC unit freezing over and cutting out intermittently. Tiger Services charged an arm and a leg just to come out and 'diagnose' the issue (over $100). Then they charged more to 'fix' the issue (over $250). Would have been 'fine' except that the expensive fix did nothing. We were still sweating our little buns off in a 90 degree house because our AC cut out again a day later. We were already almost $400 in so we reached out to Tiger Services again, thinking they knew what they were doing. Of course, they decided to try out another expensive fix (over $800). Seeing a pattern yet? That wallet squeeze was well underway. This time was a little different though, we had to wait 4 weeks for the part to come in. 4 weeks of living day to day like we were in a Hot Yoga class minus the zen because we had no clue when we'd get sweet AC relief. Tiger offered no window unit or temporary AC for our home in the middle of summer. They did not call us to update us on status of the part. Nothing. We actually had to call them to check in on progress. When the part finally came in, they installed it annd.... it did NOT fix the issue. Our AC broke again just a day later. I think I cried. Or maybe it was just sweat? After 4 weeks of heat, I couldn't tell. Again, Tiger suggested an expensive solution (they wanted to re-do our ducts? On the low end it would be a $3K solution. Knowing now what the issue was, it would have been a total waste of $3K). Because we were so frustrated, we decided to reach out to another company who came out and fixed our issue for LESS than the initial cost that Tiger Services charged ($240 total for FINALLY sweet sweet AC relief. We spent over $1K with Tiger for notthiinnnggg). I reviewed that company too if you want to check them out. My husband tried leaving Tiger a review already but they kept asking him to take it down and now it's mysteriously gone which makes their other reviews seem suspicious. No matter how much you like Tigers and/or staying cool in the summer. Don't do it. Find another company.

Pat was the tech who serviced my heating and air conditioning. Pat was on time, professional and took his time and left everything just as it was. Pat was personable and was able to handle some of my questions easily and quickly.
Pat scored a perfect 10 in my book!

Of course it was Friday at 2 PM with company coming to stay the night when we realized the AC wasn't blowing air at all. After calling five other companies who weren't available to make it out, Tiger saved the day! Technician was out within an hour, part was replaced, and our air was blowing cool again. So thankful we found them!

Everyone I dealt with from this company was friendly and very professional. I will keep using their services to maintain my HVAC.

I needed a filter for my hvac; aprilaire 210. The process was easy. Also I prefer to support our local businesses.

Nick came in the first five minutes of the 10-1 window - WOW!! He was courteous, knowing, and friendly and knew his business

Replaced dual cap to outside unit.The system is working properly. (Difficult to know for sure what the repairman wrote because of handwriting.)

Purchased a Trane XV18 variable speed system. Cannot believe how awesome the unit is working! Will recommend this company over any other company in town!

I've been a customer of Tiger for more than 18 years. They are the ONLY company I trust for AC repair and annual maintenance.