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Premier Comfort Service Company Reviews - 82

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jennifer Caldwell

We had our AC go out during the night and called Premier Comfort to come service it. We were taken care promptly by the friendly staff and our technician Mario had our unit back up and running better than before. Me, my boyfriend and 2 dogs are grateful for the great service. I will definitely recommend them.

Tammie Sineni

I highly recommend this company. They redid our irrigation lines to accommodate the xeriscape we did this spring. They moved irrigation pipe and replaced the new grass seamlessly. They exchanged heads out and repositioned the ones we had so there is no wasted water. Perfect!!

Michelle Garcia

We have called Premier Comfort several times last minute to fix our AC. They come out right away and their workers are very professional and well mannered. They are Easy to do business with and most importantly Trust Worthy. My dad also uses Premier Comfort.

Joseph Onofre

The technician performed a Backflow Prevention Assembly Test and did an excellent job! Thank you Rudy! I definitely recommend using Premier Comfort Service Company to anyone in San Antonio and the surrounding areas!

Ana Alicia Martinez

Want to compliment both Nolvia and Rudy for the excellent customer service they provided.

Ms. Nolvia was extremely patient and friendly.

Rudy did an awesome job in answering all my questions and repairing the busted pipe.

I will definitely keep Premier's number handy!

J Lee Perez

Premier Comfort A/C & Heating did a fantastic job for me. From the get go, the customer service was on point, answered all of my questions and gave me a fair price. The hot summers can be brutal here in South Texas! I am happy to say I have found a company to work with and recommend to my friends and family.

Christopher Franckowiak

Overall very impressed with quality and timeliness of work. Pricing is debatable. Requested service on a Sunday outside of normal business hours. Had a capacitor gone bad in my system. Was quoted for new capacitor and terminal block at $995 (including labor). Quick research showed part value at $60. Told tech that was ridiculous and negotiated down to $350. Didn't do it myself out if shear convenience.

Russell Aoki

Scheduled Premier to repair sprinkler pump. I already knew the field wire was severed. Which I explained before they came out to the residence. Two workman came out to "diagnose" the problem during my conversation with them. Quoted $40.00/ feet trenching fee. With potential cost in the thousands. Looked at alternative for connecting two zones - that was not recommended. Sadly I paid $89.00 for their time; leaving me with a still inoperable sprinkler system.

I later went to youtube and able to find solution by adding a Doubler device ($100.00) that switches between sprinkler head - made for such problem as cut field wire. I feel field wire problems are common in the industry, and the company should be familiar with devices, such as the Doubler that could provide an alternative repair.

Jonathan Bredbenner

I have used Premier several times for personal and commercial HVAC issues and maintenance. This organization has been the most responsive, friendly, and effective HVAC companies that I have worked with to date. They act with a sense of urgency to resolve issues even on short notice. Thank you and your team for all you do for the community! Y’all are greatly appreciated!

Ty Layne

The name says it all. Premier Comfort Service Company provides excellent, reliable repair service. Their technicians are top notch, on time and courteous. When you want honest, professional service or for your heating, cooling, refrigeration or plumbing there’s only one choice and that’s Premier Comfort Service Company.

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