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Premier Comfort Service Company Reviews - 82

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Polly Haberkorn

The service technician Eric came out as scheduled, assessed our issue, took note of parts he needed to order, and said he would be back once parts were in. He was very professional and respectful of our property. We received a call several days later, saying parts were in and he set another appointment. He arrived on time, did his job, cleaned up after himself and then informed us what/how he had repaired our system and ran the system to show it was repaired, and how to winterize the system in the future. I would definitely use them again, and recommend them highly.

Ramil Argosino

We have been using the business since we opened our first restaurant 6 years ago. From vent hood installation in our restaurant to our Preventative Maintenance in our own home.
We do have lots of choices around here but the company’s professionalism, honesty and knowledge about what they are doing are things you won’t trade especially if you running a business yourself.
The owners were very hands on to their business, choose right employees that compliment to the company. We are happy to see that they are growing rapidly. They deserve it!

The 0nlySAMURAI

Patrick was our technician and he did an amazing job. He was knowledgeable and very friendly and talkative. He wasn’t annoyed with me asking questions. Gave me pointers on how to keep the system going longer, didn’t pressure me to buy a new unit. It was longer than I expected but he made the process manageable. I know having an AC unit repaired can be costly, but having the right person makes it all the worthwhile. The price was fair and no hidden cost. Would recommend this company and this technician to anyone.

Elle Wood

Although the technician that came out to our home to troubleshoot our water sprinkler issue was courteous, we were first disappointed by the high quote of $500 to fix an issue that my husband would have fixed on his own if he had been here (he's military and currently not home). The technician indicated that a scheduler was going to contact us to schedule the next visit to repair the issue. I told him that I was going to talk to my husband about the repair and that my husband would decide how to proceed. We received no phone call from schedulers. The technician came and repaired the issue, anyway. Charged us $358 after my husband told them we had not authorized the repairs. Then, within days, we got phone calls from their office threatening to send us to a collection agency where our credit would take a hit. We still have a leak in our sprinkler system. I'll have to wait for my husband to come home and fix the issue and we're out $358. I can't recommend this company for irrigation system repairs.

Jennive Salinas

Not really a review person, but this company did such a great job I just had to give praise where its due. My A/C gave out in the middle of the night, that morning I looked for A/C Repair Companies near me, and Premier Comfort was one of the first to pop up. After a call I had their Tech Mario at my door in an hour. He worked very quickly and was such a nice person to talk to. He fixed the problem and walked me through step by step what he did and the cost, very fair price. I highly recommend this company to all my friends and family.

Ximena Castillo

Quick response time, excellent craftsmanship, and fair pricing. Mario was my technician and he was outstanding! He came in and fixed my system and I didn't feel like he was taking advantage of me with pricing. He was very trustworthy and explained exactly what he would be doing. They can count on my business again and would definitely recommend

Sunburst Gymnastics Academy

I have had the Premier Comfort Air family working on my AC units at my gymnastics facility for a few years now. They are top notch and always fair. I have had terrible experiences with my two large AC units but they have kept them running and kept my costs low. No AC is cheap, but they are very reasonable and understanding. I recommend them all the time and have never had anyone complain about service or price. If they can keep my 20+ year old 20 ton AC units going at a good price they can do anything.
Oh yeah, they are also usually able to get to me the day I call or the morning after!

Gary T

Rudy came out to my house on time. He was quick to diagnose my sprinkler issue. He was able to get the system working properly in a very short period of time. I appreciate his timeliness along with being courteous and professional. Going forward, should I ever have any home maintenance issues, he will be the guy that I will call.

Kamilia Watson

I really appreciate the way Premier Comfort responded each time I called for repair. Mr. Rudy was amazing-he went above and beyond the call of repair. He never complained, even though he had to make back to back visits due to faulty pipes placed in by home builders. Thank you Premier Comfort for working with me during this time of financial hardships. I will definitely be recommending this business to my friends!

Alexis Sanchez

The staff and crew are wonderful and very personable. They installed my unit 4 years ago and did an excellent job in getting my ac set up. They are always available and ready to come and maintenance my unit during the summer and winter months. I am very pleased with their knowledge and service and feel very confident with them in taking care of my unit.

Thank you for your services and doing an awesome job!

Yvette Gonzalez

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