They charge 2x for homeowners. They will also try to sell you parts that dont match your system while not offering refunds... sound predatory a bit? Do your self a favor and go to Grainger and save $ and time. For context, a condensor fan from them was $237 and at Grainger was $73.
All the people that work there are very nice, helpful and they always have a great attitude. Great prices and great atmosphere. No complaints. Good bunch of guys.
This is probably a good resource for professionals, but buyer beware if you are buying parts to do your own repairs. They have a "no return" policy for retail customers. I needed to replace a condenser fan motor, took the old one in to get a recommendation. The clerk picked out a motor that he told me would be compatible. It was rated 2.3 amps. I installed the motor, it seemed to work fine but kept overheating and shutting down. I had the motor tested by a professional, who discovered it was pulling over 8 amps! The pro checked my wiring, said everything I had done had been proper and the motor was probably defective, but of course I have no recourse in getting a refund or replacement because of Morrison's policy. He was surprised to learn Morrison sold directly to retail and even wondered if I had intentionally been given a dud. So in total, I'm out $90 for the Morrison motor and $268 for my pro's repair. My advice would be, for you "do-it-yourselfers" out there, steer clear of Morrison Supply Company and get your parts from someone who will stand behind their products and not take advantage of "dumb retail".
Checked in and was given a dock door and was in and out within 15 minutes. There are only a few companies like this and I appreciate how they're considerate of our clock.
They don't deserve any stars.They sold us the wrong motor & it was detective.We gave them the right numbers and showed them a pic of our AC and they sold us a so called "Universal Motor" for $136.71.They insisted it would work. But it didn't work for our AC so we had call a professional AC company to come and install the right working motor.Even the certified AC man from Will Fix It told us that Morrison sold us the wrong one.I called Morrison about the motor issue and spoke to Joe and he said to take it in to see what they can do.My husband went in today and they didn't want to help him at all (why tell us to even go in,knowing we are homeowners).They said their no return policy for homeowners is No returns or exchanges.Even though they sold us the wrong Motor and it's defective which their at fault for, they didn't do the right thing for a "Customer." Only if you are a licensed contractor or company will they accept a return that means you are only considered a "customer" if you have a license.This is the most discrimitive policy with I have ever heard of.Homeowners do not purchase from them!Don't give them your money.They might as well put a policy sign on the front of their door saying"No homeowners can purchase from here." We are reporting them to the BBB for selling us the wrong/defective product,very unprofessional.They won't even try to make it right.
The two rednecks chewing tobacco behind the counter just looked at me when I walked in. No greeting. When I asked them if they had a very simple plumbing part, they looked at each other as if I just asked them a calculus question. One proceeded to check the computer. I am surprised he knew how to read, much less use a computer. He said, "Nah, we don't got that." I asked, "Do you know when you will." He said nope. "The computer don't tell us that."
So I left. I presume they immediately went back to their engrossing "great taste - less filling" debate, which I had apparently so rudely interrupted.
Giving it a 5 star rating because they sell to the public and most of the parts you may need for a/c can be replaced by a home owner that has some skills. Other parts or freon you will need a a/c certificate in order to buy it.they have pretty much everything you need for a home a/c
It was disappointing to have such a negative experience just from a phone call. The quote over the phone also was so high that I bought what I needed somewhere else and did the repair myself.
Collins and his team very professional and proficient( something you don’t experience during Covid ) Not to mention great pricing for quality equipment and materials
Doug
They charge 2x for homeowners. They will also try to sell you parts that dont match your system while not offering refunds... sound predatory a bit? Do your self a favor and go to Grainger and save $ and time. For context, a condensor fan from them was $237 and at Grainger was $73.
Joe Rodriguez
All the people that work there are very nice, helpful and they always have a great attitude. Great prices and great atmosphere. No complaints. Good bunch of guys.
Sid Verbal
This is probably a good resource for professionals, but buyer beware if you are buying parts to do your own repairs. They have a "no return" policy for retail customers. I needed to replace a condenser fan motor, took the old one in to get a recommendation. The clerk picked out a motor that he told me would be compatible. It was rated 2.3 amps. I installed the motor, it seemed to work fine but kept overheating and shutting down. I had the motor tested by a professional, who discovered it was pulling over 8 amps! The pro checked my wiring, said everything I had done had been proper and the motor was probably defective, but of course I have no recourse in getting a refund or replacement because of Morrison's policy. He was surprised to learn Morrison sold directly to retail and even wondered if I had intentionally been given a dud. So in total, I'm out $90 for the Morrison motor and $268 for my pro's repair. My advice would be, for you "do-it-yourselfers" out there, steer clear of Morrison Supply Company and get your parts from someone who will stand behind their products and not take advantage of "dumb retail".
Joz Cash
Checked in and was given a dock door and was in and out within 15 minutes. There are only a few companies like this and I appreciate how they're considerate of our clock.
Brenda Hernandez
They don't deserve any stars.They sold us the wrong motor & it was detective.We gave them the right numbers and showed them a pic of our AC and they sold us a so called "Universal Motor" for $136.71.They insisted it would work. But it didn't work for our AC so we had call a professional AC company to come and install the right working motor.Even the certified AC man from Will Fix It told us that Morrison sold us the wrong one.I called Morrison about the motor issue and spoke to Joe and he said to take it in to see what they can do.My husband went in today and they didn't want to help him at all (why tell us to even go in,knowing we are homeowners).They said their no return policy for homeowners is No returns or exchanges.Even though they sold us the wrong Motor and it's defective which their at fault for, they didn't do the right thing for a "Customer." Only if you are a licensed contractor or company will they accept a return that means you are only considered a "customer" if you have a license.This is the most discrimitive policy with I have ever heard of.Homeowners do not purchase from them!Don't give them your money.They might as well put a policy sign on the front of their door saying"No homeowners can purchase from here." We are reporting them to the BBB for selling us the wrong/defective product,very unprofessional.They won't even try to make it right.
The Zach
The two rednecks chewing tobacco behind the counter just looked at me when I walked in. No greeting. When I asked them if they had a very simple plumbing part, they looked at each other as if I just asked them a calculus question. One proceeded to check the computer. I am surprised he knew how to read, much less use a computer. He said, "Nah, we don't got that." I asked, "Do you know when you will." He said nope. "The computer don't tell us that."
So I left. I presume they immediately went back to their engrossing "great taste - less filling" debate, which I had apparently so rudely interrupted.
Jay Shulman
Giving it a 5 star rating because they sell to the public and most of the parts you may need for a/c can be replaced by a home owner that has some skills. Other parts or freon you will need a a/c certificate in order to buy it.they have pretty much everything you need for a home a/c
Craig Gentry
It was disappointing to have such a negative experience just from a phone call. The quote over the phone also was so high that I bought what I needed somewhere else and did the repair myself.
just speedy
Collins and his team very professional and proficient( something you don’t experience during Covid )
Not to mention great pricing for quality equipment and materials
Peter Villarreal
Great prices and great service.