Bill Joplin's Air Conditioning & Heating

I had issues with my furnace heating my home this morning. Joplin’s was able to come out by lunch time to service my unit. Scotty Frost was professional and honest. He was able to diagnose the problem and fix the unit quickly. He also assisted with a noisy heat vent. I appreciate that Scotty did not try to charge us for things that were not needed like some other companies like to do. Scotty showed knowledge and integrity. I was so thankful he was able to fix the unit so rapidly.

Greg Flatten of Joplins did a professional, detailed, and caring job performing our maintenance. I could not have asked for any better experience. This is the gold standard of service in all categories.

Jason and his assistant Mike did excellent maintenance service work on my system. In addition to the normal checklist, Jason advised me to install a replacement part that was more reliable and would avert an issue with the system in the future. He was knowledgeable, completed the maintenance efficiently and in a timely manner, and I was pleased with the quality of the service.

We have used Joplin's for several years. They are always on time and very professional. We have them come by twice a year to check our system and change our filters. They never try to sell us any service that we do not need. Jason Chavoya was the tech we had this time. He was very prompt and professional. We will continue to use Joplin's.

I’ve been using Joplins for over 20 years. Every single employee I’ve dealt with has been outstanding. They always take the time to answer my questions and do a thorough job. They are the best!!!

I have been using Bill Joplin's for years and they always do a great job. Drew Eastham did a great job on my latest maintenance visit.

Scotty Frost did an excellent job ! We are glad to have his prompt help with the capacitor and knowing our unit is still in tact . He was very polite and got right to the problem quickly!

Excellent service. Timely. Scotty Frost was our Service Technician. He was very friendly and professional. He did an outstanding job of explaining everything that was done and the new feature he installed for us. He showed up at the appointed time. He texted and let us know when he was coming. Everything was excellent.

Annual preventative maintenance program is the best around for the value and technicians! Dropped another A/C company due to high costs and pushy “sales man”technicians. There’s a good reason their reputation is was it is. And why they always win awards! Ask for Scotty Frost, he’s a top notch technician!

Richard Tinnell was awesome to work with. He confirmed by worst fears but we worked together to design a new and improved solution. Look forward to getting the new units.