Bill Joplin's Air Conditioning & Heating

Mr. Mallory was a great representative for Bill Joplin Air/Heat. He explained everything, was thorough and professional. It was our first experience with this company and we are more than happy to move forward with their annual maintenance service!

Service was timely and Justin explained everything very thoroughly! He was honest and even though our system is older but still functioning, he didn’t try to push a brand new system on us. Because of that, when our old system does finally give out on us - I know who to call! Hard to find services these days that are honest, thorough, and efficient! Also, they’re local to downtown McKinney- big plus!

We have used Joplin's services for both of our houses. After replacing our AC unit in our first house, we learned about their quarterly maintenance checks. These have been great. We have had Scotty Frost service our units the last two times. He was on time, professional and took the time to explain what he was doing. We will be customers for life!

Joplin's was one of the few companies that had the brand of HVAC equipment we wanted to replace our old system and offered an unmatched warranty. They were thorough in providing information during the estimate process and worked with us on finding a convenient time between the Thanksgiving and Christmas holidays for the 3-day installation. The technicians were respectful and kept everything clean as they worked. We were pleased with the overall experience for a job that can be stressful to a homeowner. We recommend Joplin's.

Have been extremely pleased with this organization. Was referred by a friend and previous customer. Excellent pricing on a full unit replacement with ductwork, and the Exceptional quality of the installation work.

Ongoing service maintenance is performed at a fair price and with attention to detail.

Absolutely no question that when it comes time to replace the unit Bill Joplin’s Air Conditioning and Heating will again be our company of choice!

I called with a cooling issue and they dispatched the same day. Scotty was prompt, professional, and took the time to explain what the issue was and the resolution. The team at Bill Joplin’s exceeded my expectation. Thanks!

Donovan arrived early, quickly diagnosed the problem and had it cooling in short order. He was knowledgeable, pleasant, courteous, and professional. Good job

Our AC went out during recent heat wave. Called them for emergency service describing problems. The technician was honest and said if the system was frozen he couldn’t help us until it thawed. Saved us a wasted visit. Called the next day and got an appt time- on time and very professional- solved our problem and was very reasonable price. Definitely will use their service again.

I have been a customer of Joplins for almost 16 years and I'm always satisfied with their service.
Today, technician Drew Eastham checked my air conditioner . He was prompt, polite and very thorough. He even checked on the AC ducts in the attic and explained why my gas bill had been unusually high .( A minor issue , which was easily remedied )
5 stars for Drew !

I have had two people come to my home in regard to my HVAC system. They told me I would have to replace it because it's so very old etc. I decided to go with Joplin's to get a third opinion! Mr. James came to my house yesterday. I was very pleased with the fact that they decided to send an expert technician and not just some new kid that decided he wanted to dabble with this type of work. Mr James came in and fixed everything! He replaced some parts, cleaned her up and checked everything out for the season and bam we're back up and running! Call these people immediately if you have issues, because if you go with someone else and they don't have the level of integrity that these people do, I'm pretty sure you're going to be wasting your money. Thank you so much Mr. James for making sure that my babies don't have to sit in a hot house this summer! I pray that the Lord bless the Joplin's company and you as individuals as well.

The customer service is really good too!!!