ACIS

I've never used this company but I hope the driver I witnessed today is an exception instead of how their drivers are in general. This driver was in one of their trucks 6/30/2023, driving down 121 near Randolph Texas and clearly didn't pay attention that he was in an exit only lane. Instead of realizing he made a mistake and just taking the exit, he decided the smart thing to do was try to edge into my lane right next to me, essentially trying to push me out of my lane. Apparently at the last second common sense prevailed and he hit his brakes and merged into my lane behind me. His actions could have resulted in wrecking my car and injuring or killing me. Your driver needs more training and to be removed from a truck before he kills someone.

ACIS did electrical work for us. They charged $400+ for a simple junction box replacement. We were hit with surprise charges for the work as well ($49 fuel surcharge for a job less than 3 miles away, when gas prices were less than $3/gallon!!)

Tommy has been a life saver for us at The Courtyard by Marriott Blackstone in downtown Fort Worth! He is always professional and gets the job done. I highly recommend ACIS to all of my hospitality colleagues!

Kelvin was great. First we called a different hvac company and didn’t trust their recommendation. Good thing, ACIS saved us $12k by making a simple part change. Thank you.

ACIS has been incredibly responsive for our needs. In a supply chain and labor shortage world that we are in, I am grateful to have the type of service and response times that ACIS has provided. Thanks Matt McCauley for your hard work in supporting our needs.

Frank Del Villar is a great technician. I’ve had multiple calls with ACIS where he has been the technician to come out. He has always been respectful and knowledgeable. I recommend ACIS and Frank for your HVAC needs.

First off, this review was NOT written by a fraudulent account. I used this company for one service (which went "ok"), but when I called in to ask questions about their work/recommendations, they ignored my questions and started sending me email messages asking for payment. I insisted that I would pay for everything in full... as SOON as I had my questions answered. After a lot of back and forth, they finally sorted everything out, and answered my questions, so I called to pay, but had to leave a voicemail message. I received more pushy email messages about payment. I called their accounting department, but again.. voicemail. I received a pay-on-line link, but it didn't work and refused our American Express card. More pushy email messages demanding that I pay them. FINALLY, after spending far too much of my own time chasing down their incompetent A/R Manager, Colbie, they finally accepted payment.

Five months later, I reluctantly called them back to service our equipment, and Colbie INTERVENED, and prevented scheduling "so we don’t run into these issues surrounding payment again". Unbelievable! It looks like some of the "fraudulent" reviews might be very accurate.

Gabriel was professional and punctual. He kept us in the loop as he did his ac maintenance at our place of business. Thanks Gabriel

I should have read the reviews before I call them. They billed for more hours than they did, plus trip fee. Nearly 1k spent on fuses and nitrogen. Google will find out this is not fraudulant.

I'm employed here.... Great place to work!