Bill Joplin's Air Conditioning & Heating

Josh was our technician from Joplin’s. He was on time, professional and answered all of our questions. We are glad we chose Joplin’s and would highly recommend them.

I have used Joplin’s in the past for preventative maintenance on both my heating and cooling but I’ve slacked off over the past 2 years. Texas winter hit quickly this year and I noticed that my heating unit wasn’t working consistently. I called Joplin’s this morning and they actually had me scheduled this very afternoon for an inspection. Eric Renteria was my Technician and I couldn’t be more grateful and relieved when he arrived. Being an older woman, I’ve found too many times repairmen try to pull the wool over my eyes and it can be stressful and scary. Once I told Eric how my heater had been acting, within minutes he found the issue. Flame sensor was dirty because I’d slacked off on my maintenance. He did a good cleaning, checked the unit several times and was on his way. He was courteous and just a really nice guy. Thank you Bill Joplin’s for being an honest, respectful Company and making sure your employees follow suit! I’ll definitely be back on their PM schedule too. Makes life much easier.

Greg Whitaker was very professional and helpful! Went above and beyond in taking care of business. While everyone from Joplin’s’s has always been a great job, I will request Greg moving forward.

We have been using Bill Joplin for over 25 years and have never been dissatisfied.

Scott did an excellent job with our PM work today

The technicians that came were very knowledgeable and professional. If they had been able to fix the issue on my PTAC unit for less than replacement cost, but they were very upfront about the cost and suggested that I look into replacing the unit instead of repairing it.

Fixed the issue. Have been with Joplin since 2003. They are wonderful! Timely, courteous and helpful.

Great experience with Joplin's. Scotty is an outstanding technician and I will request him again! His knowledge, work ethic and customer service skills are top notch and I feel that my a/c and heating systems are in great hands with him. Hard to find that level of care these days and I would highly recommend Joplin's to anyone with a/c and heating needs.

Bill Joplins has been servicing my A/C systems the past 23 years and I couldn’t be more satisfied with their company!! 5 star service in all aspects!!!

Mr Renteria was very efficient and pleasant. I trust Bill Joplin as I have been a customer for 18 years.

I’ve been a customer for over 10+ years. I can’t possibly mention all the great accolades they deserve. Professional, knowledgeable, reliable, friendly. I’ve experienced it all with them- maintenance calls, new HVAC installation, troubleshooting and resolution. My adult son and daughter are now customers also. Victor came out yesterday for maintenance call. Nice guy. Explained everything he did.