Bill Joplin's Air Conditioning & Heating

Every time we need anything with our AC/ Heat systems we call Bill Joplin. We had Ryan out this visit and he explains everything and brings pictures to me to look at while discussing repairs needed or preventive suggested. Final costs are always within the initial bid despite the extra time required to do it right. Always professional, quick to help day or night and we have 1st hand experience on emergencies. I don't do reviews but when the work is this good, you need to help neighbors make the right choice. Tim M.

The 4.9 out of 5 rating speaks to their quality service but not their community service. Their community service goes beyond a 5 rating. They give back to the community and encourage their employees and customers to do the same. When Four Corners Food Pantry had a M&C drive they quickly stepped up, when the drive ended without reaching the 5,000 box goal they quickly donated 2,700 boxes. They care about their community, they are the type of business we should all want in our community. They are the type for which I give my business, I hope you will do the same.

Joplin was a referral to us and I am beyond impressed with the professionalism and communication that the home office has with their clients, but also with their tech teams in the field. We were super impressed with the way we were treated and the time that was taken to explain the findings and next steps. No questions were dismissed and every concern was validated and reassured. We look forward to continuing business with them.

I’ve been using to Joplin for a year now. If the maintenance program they have. Richard was very thorough and very informative. Richard was also kind and considerate. The truth is very professional and saw vines growing in the unit and he cleared them out. A happy and satisfied customer!

I’ve been using Bill Joplins for 17 years and they never disappoint. Every individual I’ve worked with has been professional, friendly and extremely efficient. Most importantly, I’ve never felt they’ve tried to price gouge or sell me something I didn’t need. I trust them.

Justin replaced a UV light which had burned out. He was on time and professional. He took the time to explain what he did and tried to figure out what brand my 2nd UV light was. He explained there was a newer type of system available and recommended it, but he didn’t try to push us into it. He even had a small player that had 3 short videos on it that showed the system he had mentioned. Great service, great people, easy to work with. Highly recommended.

Jeff was on time and very detailed about the repairs and possible further issues that we might encounter down the road. He repaired the poor workmanship done by previous A/C company provided by our home warranty company “Choice Hame Warranty”. I had Bill Joplin come out to do a systems check as a preventative maintenance rather that rely on previous A/C. Thank you Jeff for detailed explanation and repairs done. Going to have Bill Joplin come out and provide a total replacement of our system.
Thanks

Joplins has serviced our HVAC units for years. They are prompt, professional and thorough in their work. Cody Lynch went above and beyond, informing me of issues discovered, and correcting those issues, and the best part is that it was all covered under the annual maintenance agreement. 10/10 in my book!!!

We have beef using Joplin’s for well over 20 years. Had Scotty out today for our spring preventative maintenance. Received a text prior to his arrival that he was on his way which I appreciated! He arrived on time, very efficient in performing our bi-annual maintenance and replacing our filters. Normally I just pick up our filters but having him do it saved me a trip to Home Depot and the price was competitive. Highly recommend giving Joplin’s a try if you haven’t!

Excellent service. The office staff are very friendly and helpful. Jimmy, the technician, is personable and knowledgeable. He showed me the problem with my AC, explained the repair, and checked it for other potential issues. I've always had great service and highly recommend Bill Joplin's.